Sales team cannot be trusted. Their dishonesty and unscrupulously behaviour influence my decision to withdraw from a sale. I tried to buy a property they had listed. My offer was accepted, however at the 11th hour, prior to exchange of contracts, my solicitor noticed that the Seller had deceived me with respect to property access and land ownership (a significant deception). It soon became clear that the estate agent (REDHILL BRANCH) was colluding with the seller to distort the truth and was intentionally miss-selling the property, (an offence under the Estate Agents Act). Even when overwhelming legal evidence was presented to the agent (Adam G) , they persisted with their distortion of the truth. The dishonestly of the seller and persistent lying from the agent made me reconsider my offer, and I WITHDREW from the sale. I would not recommend them to sell my home, as they exaggerate and lie about the houses they have sold. In my experience, they clearly did not advise their client on the perils of lying about their property, therefore did the seller a disservice. An honest valuation is key when selling. Their attitude cost the seller time, which if the agent was professional and honest, the home would have been sold at the right price in an acceptable time frame. I found that throughout the buying process, their agent persistently lied and mislead me and even made bogus claims of other properties he (Adam G) had sold in the local area (a quick search on RightMove unravelled that deceit). All agents have to be watched carefully, but this is my first experience of dealing with an agent, where lying seamed instinctive and where they actually believe their own lies. The lying only stopped when I insisted all further communication was done in writing. I eventually withdrew from the sale, and property went on to be sold many avoidable months later, below ask.
Vantage House, Mid Street, South Nutfield, Surrey, RH1 4JY, UK, RH1
Website:
http://www.moverevolution.com/Welcome to Move Revolution Reigate, (Based at our HQ in South Nutfield) Having opened Move Revolution Reigate in 2009, our office has gone from strength to strength. We have a strong reputation and presence in the local area (we cover Reigate, Redhill, Godstone, Oxted, Horley, Caterham and all the surrounding villages), which has been built on our comprehensive knowledge of the local market, property experience, and focus on outstanding customer service, combined with our excellent availability (8am until 8pm, 7 days a week) With stunning professional photography, brilliant property listings, superb viewings and negotiation, as well as dedicated sales progression, you are in very safe hands. We can’t wait to hear from you to book a valuation.
Senior Sales Negotiator & Partner
Sales Manager
Sales & Lettings Coordinator
Sales Coordinator
Sales Negotiator
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