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The Frost Partnership - Staines

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I found the whole team of Frost - Staines who looked after the sale of our house very helpful and dedicated to understanding our needs, scheduling viewings and tuning their sales pitch accordingly. They were very helpful in presenting to us the market conditions and discussing our options in general as well as with respect to particular prospective buyers. These are challenging times in the housing market (at least for sellers in the South-East) and the process of buying and selling is complicated enough for problems to arise in the smoothest of transactions. The Frost team did a marvelous job at helping us navigate through these and we found them more in tune with our concerns and particular circumstances compared to other estate agents that we dealt with.

5.00 /5

Dealt with Andy through out the sale and purchase. He was a fantastic support and completely committed to taking the burdon off my shoulders. I was very grateful for his honesty and resilience and for making it as easy as possible for me

Reply from agent

Hi Kim, Many thanks for taking the time to post your 5* review for Andy in our Staines-Upon-Thames office. We're delighted to hear that he provided you with a level of excellent service which made the sales and purchase process as easy as possible. We'll pass your feedback on to both Andy and The Frost Partnership senior management team. Best wishes.

5.00 /5

Laura and the team have been fantastic in helping us find our new home.

Reply from agent

Hi George, Many thanks for taking the time to write this 5* review for Laura and the Staines team. It is much appreciated and we will pass your comments on. Wishing you every happiness in your new home. Kind regards

5.00 /5

I recently rented a property through The Frost Partnership in Staines. They provided excellent service from the moment I viewed the property through to when I left. Amy Meades was always helpful and responsive to my queries with an approachable and friendly manner, it's been a pleasure to rent through The Frost Partnership.

Reply from agent

Hi Sarah Many thanks for taking the time to write this 5* review for Amy and the Staines team. We're delighted to read that you received an excellent service throughout your rental property journey. We will pass your comments on to both Amy and our senior management team. Best wishes to you from all at The Frost Partnership

5.00 /5
Reply from agent

Many thanks for the 5* rating Winston - much appreciated.

5.00 /5
27.06.2019

I just want to say a HUGE thank you to Gemma Testa for all her support over the past few months. She went above and beyond to make sure we reached our dream of becoming homeowners!! Communication was excellent and she was always so lovely on the end of the phone (I called a lot ). She helped make a stressful situation into a positive one and we are very grateful. 100% recommend

Reply from agent

Hi HelenMany thanks for taking the time to write this fabulous review for Gemma from our Chesham office. We are delighted to read that she provided you with a professional, personable and efficient property service whilst finding you your dream home. … See more

5.00 /5
27.06.2019

I just want to say a HUGE thank you to Gemma Testa for all her support over the past few months. She went above and beyond to make sure we reached our dream of becoming homeowners!! Communication was excellent and she was always so lovely on the end of the phone (I called a lot ??). She helped make a stressful situation into a positive one and we are very grateful. 100% recommend ??

Reply from agent

Hi Helen Many thanks for taking the time to write this fabulous review for Gemma from our Chesham office. We are delighted to read that she provided you with a professional, personable and efficient property service whilst finding you your dream home. We will pass your comments on to both Gemma and our senior management team. Wishing you every happiness in your new home from all at The Frost Partnership

5.00 /5
04.06.2019
Vicky and Poppy at the Staines Branch of Frost Estate Agents

I would like to say how Vicky and Poppy have taken care of The brothers Phil and Richard in their quest to find a one or 2 bed flat around Staines . Nothing was too difficult for them and you could feel a trust and bond was forged . Professional and an awareness of the market have been key factors from these two Estate Agents employees .We look at Staines and we hope to go through Frost when buying .this property in the near future . Phil and Richard -local residents

5.00 /5
21.05.2019
Fantastic Agency!

From the get go, The Frost Partnership in Staines was extremely efficient, organised, friendly and communicated well. I had the pleasure of having Victoria Binstead as my main contact from Frost and she was fantastic. She listened to what I was looking for, provided spot on possible options and took me to see the property that I have ended up purchasing on my second day of viewings! Every person from Frost that I spoke to was friendly, helpful and organised. I absolutely recommend using The Frost Partnership.

5.00 /5
14.05.2019

Posting on behalf of my Mum and Auntie I can’t thank Jacqui Curtbert and Gemma Testa enough on the recent sale of my late Fathers house. They were both so understanding and professional, for what was such a difficult time for my family.I would strongly recommend Frost of Chesham. Thank you both so much.5 Stars

Reply from agent

Hi Katy Thank you so much for writing this wonderful recommendation on behalf of your Mum and Auntie. It was so lovely to read that both Jacqui and Gemma provided them with a professional yet empathetic property service at such a difficult and upsetting time. We will pass you kind comments on to them both.…See more

Contact details
Sales Phone:

01784 464606

Sales Email:

staines@frostweb.co.uk

Lettings Phone:

01784 464606

Lettings Email:

staines@frostlettings.co.uk

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

146-148 High Street, Staines upon Thames, Middlesex, TW18 4AH, South East, UK, TW18

Our Staines-upon-Thames Estate Agents office covers: Staines, Laleham, Stanwell Moor, Egham, Thorpe, Chertsey.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Relocation Agent Network
Royal Institution of Chartered Surveyors
Tenancy Deposit Scheme
OFT Approved Estate Agent Redress Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure