I purchased my home through Frost GX. Matthew Craft is simply the best estate agent I have ever dealt with. He saved the sale of my property which was being sold via another Local estate agent by taking over discussions with a very awkward and difficult buyer. My own estate agent was not able to do this and my buyer walked away but Matthew managed to get him back to purchase my property. Matthew worked until late into the evenings and kept all parties informed at all times. I have never dealt with such a difficult sale and purchase and would like to thank Matthew for keeping me at the table as there were times when I just had enough and wanted to throw in the towel. I realised that when deciding on an estate agent to sell your property you need someone that will do their utmost for your best interests and Matthew certainly does this at all times for his client and even for others in the chain. I will never use another estate agent and regret that I did not use Frost in the first place.

Lizzie has been amazing, she has been very helpful from the begining to the end, she is efficient and professional, she went well above and beyond our expectations. I couldn't ask for more. Very happy with the service and Frost, and we would definitely use them again.

Highly recommended. professional and friendly service from Alison. she kept things moving along with our sale and always kept us informed. Will definitely be using them again.

It was a pleasure to work with Julia, Laura, and Jessica, who were all helpful throughout the process!PositiveProfessionalism

So very impressed by the professional, approachable & speedy response I have had from Laura Woodward and Jessica Leacock. I am absolutely delightedPositiveResponsiveness, Quality, Professionalism, Value

Brilliant help from the sales team in Staines. Jamie King, who was my point of contact and was always ready to help. Harry and Joe who completed the sale. All three young men were totally professional and extremely polite.PositiveResponsiveness, Quality, Professionalism

This is the first time I have rented, and I was a bit nervous and didn't know what to expect, but the lettings team at Staines have all been extremely helpful, and have answered all my queries, and even sorting out a few problems in this early stage of renting too. A huge huge shout-out has to go to Laura Woodward though, for going above and beyond her usual job to do something extra for me. Thank you so much!PositiveResponsiveness, Professionalism

I wish to thank Laura and Jessica from Frost in Staines for the continued hep, guidance and advice in locating a place for our Family. Having recently immigrated to the UK, we were unsure of the process and requirements for renting. Thanks to them, we were constantly updated of available places that would suit our family. They were always friendly and professional from start to finish. I recommend Frost. A big thank you to Jessica and Laura for finding us a place to find our feet.PositiveResponsiveness, Quality, Professionalism

I used the Frost Partnership in Staines to sell my house. I have sold a few houses I the past but the experience I had with TFP in Staines was unquestionably many levels above what I had experienced with other estate agents in the past. While everyone I came across in the Staines office were very responsive and helpful (Harry, Jack, Joe), I would particularly single out Jamie as being the epitome of professionalism in his work. I felt looked after and always in good hands. Thank you Jamie and to all at FP Staines.PositiveResponsiveness, Professionalism

We just moved in to our new property in the middle of the pandemic, we hade so many doubts about the process, Jessica you are a star! She made sure we were comfortable with all the decisions we made so far, she was literally "next to us" helping us all the way providing us support, she made the process easy, simple and fast. We never expected to have such a great heart welcoming hamper. Thank you Jessica and all the team from The Frost Partnership we wish you all the best.PositiveProfessionalism