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Oyster Properties - Stanmore

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5

Dear Sean, We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right. So, please give us a call on +4402089515558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team

Reply from agent

Dear Sean, We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right. So, please give us a call on +4402089515558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team

2.00 /5

If you are going to enthusiastically invite someone for a property viewing, have the decency to at least PRETEND to be interested in showing them around. We had a viewing in Watford and the moment I walked into the property with my husband and 2 children, the agent greeted us and told us to look around. For the majority of the viewing, her back was turned to us and the stench of her indifference was too palpable. We left there feeling like impostures. We travelled for almost an hour, only to be made to feel awful in the end. If you have a certain profile of people that you like, please ensure those you are inviting to view fits that profile.

Reply from agent

Dear Sassy Traveller, Thank you for taking the time to review. We sincerely apologize for the unfortunate event you experienced. Here at our company, excellent customer support is paramount to us, and occurrences like this are rare exceptions. We would like to address your specific concerns and make things right. Please feel free to contact us directly at 0208 951 5558 so we can discuss your experience further. Best Regards, Oyster Properties Team

2.00 /5
Reply from agent

Dear Dixit Patel, Thank you for taking the time to share your experience. We're sorry to hear that your recent experience wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at 0208 951 5558 so we can discuss your experience further. Best Regards, Oyster Properties Team

2.00 /5

I'm a tenant in one of the Oyster Properties in Stanmore, for a few years now, and though I've had real pleasant dealings all along, lately, I've been struggling with getting a maintenance issue resolved (which is now getting worse) I have been chasing the maintenance team for nearly 6-8 weeks now, but don't get any response or update on how to move forward. As this disappointing issue has gone on for far to long and causing much distress, I will be forced to take the appropriate measures myself. I certainly wish to maintain my cordial relationship with the Stanmore team, but this issue has created a bit of a distaste and hope no other tenants don't have to go through this.

Reply from agent

Dear David Knight, Thanks for sharing your experience; I’m sorry to hear you had a negative impression of our company. We are currently in the process of making some changes to how we work with and clients so that we can deliver on what people want from us. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right, please give us a call on +44 208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team

2.00 /5
Reply from agent

Dear Charlie, We are very sorry to hear that. We have checked our database and cant see you as registered. Can you give us more details as we can investigate further. You can email to marketing@oyster-properties.co.uk your details and contact number and we will be pleased to call you and reschedule if required. Currently we are carrying out virtual viewing for all our properties and we have had excellent success. We don't know anyone who has had to wait. Best regards, Oyster Properties Team

1.00 /5

"Worst company Do not trust them maintenance team of the Oyster properties is Nightmare ..."

Reply from agent

Dear Toral, Thank you for the fantastic review! We’re so pleased to hear that Manesh’s honesty, professionalism, and expertise made your home-buying journey smooth and stress-free. At Oyster Properties, we always strive to provide the best service, and we’re delighted that we could assist you in securing your new home. Wishing you all the best, and thank you for your recommendation! Best regards, Oyster Properties

1.00 /5

Really disappointed with the service provided. The tenants didn’t pay the rent late and the agent didn’t do much. We also applied section 21 and the agent dealt with slow and non urgent matter. Everything has been delayed and not empathetic to the landlord at all. It is not worth we paid for the service. I won’t recommend at all and it is really bad with poor communication throughout. It is really bad.

1.00 /5

Poor management company. Horrible tenancy experience with Oyster Properties. They do not propose solutions to any problems; instead, they make promises and follow through on them. I had a very horrible experience with Mr.Amit from the checkout team, and they do post-checkout after a few days of checkout. Overall, unprofessional people.

Reply from agent

Dear Theja Devanandham, We are truly sorry to hear about your experience with Oyster Properties. I understand how frustrating it must have been, and I sincerely apologize for the issues you’ve raised. We would love the chance to speak with you personally and address your concerns. Please feel free to call me at 0208 951 5558 at your convenience. Best regards, Oyster Properties

1.00 /5
Reply from agent

Dear Rezha, Thank you for your rating. We’re sorry you didn't leave additional feedback, but we understand that your experience may not have fully met your expectations. We would love to hear more about your experience so that we can improve. Please feel free to contact us at 0208 951 5558 at your convenience. We appreciate your time and look forward to hearing from you. Best regards, Oyster Properties

1.00 /5

The services provided by Oyster Properties at our previous residence were highly unsatisfactory, and we faced significant challenges during our time there. Be cautious when considering this residency, and make sure to have a clear understanding of the support services offered. Making an informed decision can help avoid similar issues.

Reply from agent

Dear Rujai, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience with Oyster Properties did not meet your expectations, and I understand how challenging this must have been for you. We always strive to provide the best possible service, and I regret that we fell short in your case. We would welcome the opportunity to discuss your concerns further and see how we can make things right. Please feel free to reach out to us directly at 0208 951 5558, and we’ll do our best to address any outstanding issues. Once again, I apologize for the difficulties you faced, and I appreciate you bringing this to our attention. Best regards, Oyster Properties

Contact details
Sales Phone:

0208 951 5558

Lettings Phone:

0208 951 5558

Opening hours

Unknown

Address

845 Honeypot Lane, Stanmore, HA7 1AR, UK, HA7

Oyster Properties is a real estate agency in London, United Kingdom. Founded in 2006, Oyster Properties started out as an estate agency with specialization in residential property sales, lettings and property management. Presently, it operates through two offices – the Head Office is located in Stanmore and the other office is in Arnos Grove. Based as an estate agency in Stanmore and Arnos Grove, Oyster Properties covers all of North and North West London. We aim to deliver a wide range of services with a high standard of excellence. We are an independently owned estate agency network that have successfully been selling and letting all types of property across the borough and beyond. We provide personalised service to our clients whilst making use of the latest technology and marketing methods. We believe owning a property should be stress free and work hard to ensure our landlords can sit back and enjoy a steady return from their property whilst we take care of all the compliance and rental headaches in a cost effective and transparent way. We have been independently recognised by the Best Estate Agent guide to be in the top 5% of all Lettings agents in the UK and are proud of the feedback we receive and our consistent high reviews from our clients on both Google and Facebook.

Our team

Niraj Shah

Property Ombudsman Sales
Safeagent
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available