Where to begin... overall the service is beyond a joke to me. I was in desperate need for a place to rent and was ready to make offers without viewing. I’ve emailed NUMEROUS times and still no reply after days and days. I’ve called NUMEROUS times until I got someone, the rent associate won’t even bother to help me out, I told her my situation and I’m ready to enquire. All she recommended was to make an enquiry through the website. All for what? So I won’t get a reply in time? Total silence and bad communication. The sales person would not even bother in engaging conversation about the properties I was interested. Untrusted and unprofessional. That’s all I can say. There are many other estate agents out there who are way more professional and willingly to help you out. Don’t bother using Martin N Co - they will waste your time.NegativeResponsiveness, Quality, Professionalism, Value

Never phone back and dont answer emails or callsNegativeResponsiveness

Avoid, landlords check your supplier invoices. Breaking terms of business by adding more Than their 10% on. When I tried to cancel my contract no one would sign for receipt of my letter then I was sent a horrible email from them telling me I was now banned from visiting the Office. The manager then continuously cold called me asking me where I’d taken my business and accused me of lying to him, threatening me with court action. Negligent would be putting it kindly. - lied about carrying out property inspections on numerous occasions, cleaning was carried out and the bill inflated. Staff unprofessional and rude The list goes on. Of course they will deny, but people vote with their feet and people in this area talk. Wouldn’t trust them as far as I could spit into the wind. A fine example of how not to conduct business.NegativeResponsiveness, Quality, Professionalism, Value

I rented a flat that I viewed while the previous tenants were still there. When I took possession it was filthy and took three days to clean. When I left I spent two days cleaning it but they charged me £150 for dirty carpets. I sent them photos I had taken on the day I moved in showing the same stains and worse but they never replied. They reply to negative posts here and say that they don't know who you are or to get in touch. They know what they are really doing and I would strongly advise you to rent a flat from a company that is truthful and competent.

Avoid, landlords check your supplier invoices. Breaking terms of business by adding more Than their 10% on. When I tried to cancel my contract no one would sign for receipt of my letter then I was sent a horrible email from them telling me I was now banned from visiting the Office. The manager then continuously cold called me asking me where I’d taken my business and accused me of lying to him, threatening me with court action. Negligent would be putting it kindly. - lied about carrying out property inspections on numerous occasions, cleaning was carried out and the bill inflated. Staff unprofessional and rude The list goes on. Of course they will deny, but people vote with their feet and people in this area talk. Wouldn’t trust them as far as I could spit into the wind. A fine example of how not to conduct business.

I’m really sorry to hear you’ve had a poor experience, I can’t see any record under your name, please can you contact us on 01786448812 and we’ll do our best to resolve any problems you’ve had

Total silence from Martin & Co Stirling despite their properties being regularly posted on websites. I rang, emailed, made letting enquiries on web pages before, during and after lockdown and not a single reply from them. Pity cos they are the sole agents for a number of suitable properties. I skip their ads on property websites these days. No point trying to contact Martin & co anymore - a waste of time.

Avoid, landlords check your supplier invoices. Breaking terms of business by adding more Than their 10% on. When I tried to cancel my contract no one would sign for receipt of my letter then I was sent a horrible email from them telling me I was now banned from visiting the Office. The manager then continuously cold called me asking me where I’d taken my business and accused me of lying to him, threatening me with court action. Negligent would be putting it kindly. - lied about carrying out property inspections on numerous occasions, cleaning was carried out and the bill inflated. Staff unprofessional and rude The list goes on. Of course they will deny, but people vote with their feet and people in this area talk. Wouldn’t trust them as far as I could spit into the wind. A fine example of how not to conduct business.NegativeResponsiveness, Quality, Professionalism, Value