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Your Move - Surbiton

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Your Move - Surbiton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

Yasmin Al-Aghil was a very helpful and professional. Starting from the viewings to finalizing the tenant agreement. Thank you Your Move for such a lovely experience.

review by Ahmed Sallam

Reply from agent

Dear Ahmed, Thank you so much for your lovely review! Yasmin works really hard to make sure she offers 5* customer service and I am so pleased to hear that our service is as we would expect. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lucy

5.00 /5

Prompt response to any issues during the rental process.

review by Nathan Tam

Reply from agent

Dear Nathan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lucy

5.00 /5

Your Move Surbiton have been wonderful throughout the process of us finding a flat. We spoke mostly with Yasmin who is super friendly, helpful and always responded to emails quickly, as are the other colleagues/agents we spoke with as well. It made the whole process quite easy and efficient. I appreciated Yasmin’s effort to keep us in the loop throughout the process. I definitely recommend them :)

review by Yoli Oswald

Reply from agent

Dear Yolanda, Thank you so much for your glowing review! We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Yasmin which I know she will be over the moon to read. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lucy

5.00 /5

All staff at the branch were really helpful as I was looking to move flat. Thank you everyone

review by Lucy

Reply from agent

Hi Lucy, Thank you for your feedback. We are thrilled to hear that you have had the positive experience with our team which we strive to provide to all of our clientele. We wish you all the best and happiness in your new home! Kind regards, Lucy

5.00 /5

All staff at the branch were really helpful as I was looking to move flat. Thank you everyone

review by Lucy Kilbane

Reply from agent

5.00 /5

I can't express my thanks enough for both Emma and Lucy's help and support through letting of a flat in kingston. Wish every interaction with an organisation was as good as this. Thanks again.

review by Christian D'Souza

Reply from agent

Dear Christian, Thank you for posting such a great review, we aim to be the best but it really makes it all worthwhile when you see it written by a customer. Emma and I do go that extra mile to ensure everyone who comes through our door receives the best service possible. We wish you all the best and happiness in your new home! Kind regards, Lucy

5.00 /5

I would like thank Emma and Lucy for the above and beyond service and assistants helping me find and make the move into my new place. Absoloutly outstanding ⭐️⭐️⭐️⭐️⭐️

review by Ryan Mo

Reply from agent

Dear Ryan, Thank you for taking the time to leave your 5* review. I am so pleased you had a brilliant experience. We put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. Wishing you every happiness in your new home. Kind regards, Lucy

5.00 /5

The process of moving to Surbiton was handled smoothly and professionally. Always on hand for help and advice even after the transaction was completed.

review by flachi32

Reply from agent

Dear Flachi, We really appreciate you taking the time and trouble to post this review it really does help us to highlight what we do here in Surbiton. Thank you. Kind regards, Lucy

5.00 /5

I was desperately looking to move ASAP and that's how I met lovely Yasmin Al-Aghil. She was extremely helpful and never got tired of my many calls and queries. She facilitated all the paper work and was kind enough to give me a courtesy call to check in even after moving. She is patient and kind.Would high recommend and upload her for been such a professional 👌

review by Lilian Gikonyo

Reply from agent

Dear Lillian, Thank you for your wonderful review! One which Yasmin can be rightly proud. Sometimes we can all forget how stressful moving home can be as we assist with them throughout the year, but we are delighted that Yasmin was able to be attentive , professional and available to answer questions which meant you found the process smooth and stress-free. Kind regards, Lucy

5.00 /5

Excellent service from Jay of the sales team during the sale of my property. Jay was very professional and kept me up to date with all viewing and feed back, nothing was to much trouble. He also checked on progress of the solicitors to make sure the sale went through smoothly and kept me informed. Highly recommend.

review by Steve Brett

Reply from agent

Dear Steve, Thank you for leaving your 5* review regarding Jay's service. We know selling can be stressful and I am very pleased you felt supported. We wish you the best of luck for the future! Kind regards, Lucy