Hi Daniel, we’re sorry to see you have left this review. After speaking with the team, we would like to clarify a few things as your review does not reflect the situation fairly. As you are aware, our company was not in charge of refurbishing the block. This was the responsibility of the block managers and we just managed the apartment you were living in. We informed you that the works would be taking place well ahead of them starting and you decided to renew your tenancy agreement for a further term. Unfortunately you were aggressive and threatening to staff members and caused damage to the property. At the end of the tenancy, the landlord went through the proper channels with the Tenancy Deposit Scheme (TDS) to retain part of your deposit to cover the damages. The TDS awarded the landlord compensation for the way you had treated their property.