The service received from Lara Hammond has been one of the highest standard. Lara has been very reliable, responsive, and knowledgeable when it comes to trends and developments in the local property market. Very glad that she was guiding me through all the (legal) technicalities so patiently. Generally, Jackson-Stops was dealing with all my queries very professionally, and thanks to the experienced staff at the Teddington office, the whole renting process was a lot easier to manage than expected.

Charlie was instrumental in securing our offer despite the offer having been decided over a weekend. He was transparent and made sure we were well informed throughout the process and provided help wherever possible to help secure our new home quickly. We were extremely grateful for his help and are now happy with our new home.

Reliable, helpful and fantastic estate agents. My partner and I had the privilege of working with Veronika who was nothing but helpful, due diligent and generally made the whole process of renting pleasant. Veronika went above and beyond to answer our questions and nothing was ever too much trouble. We would certainly work with Jackson-Stops Richmond again.

From my first contact with Jackson-Stop, Richmond, I received an exceptional level of professional competence and customer care in each single interaction.I found a constant and efficient guide by Veronika Zidulina, she has been able to provide any guidance we needed for renting a valued terraced house in Richmond. Veronika has always been available at all time, impeccable in any detail, from the viewing, to the contractual agreement, all the paperwork involved and arrangements in person. It is really important to have a trusted agency when moving house, I feel lucky and gratified with Jackson Stops, Richmond, and their agents.

Highly recommend Jackson-Stops Richmond! In these very uncertain times, moving and renting could be very daunting. But our agent, Charlie Southall, made it so incredibly easy. He kept us calm and informed every step of the way, gave us timely updates, and was always available to answer our call and our questions. Unlike our previous experience with other letting agencies and agents, Charlie was really very helpful, approachable and took the time to listen to our concerns and situation. Topnotch service. 5 stars.

My first impression with Jackson-Stops Richmond is good. Charlie Southhall contacted me and arranged viewings just one day after my online enquiry. It's quick and made me feel valued as a potential tenant. Although I don't consider looking for a flat in Richmond anymore, I recommend this friendly agency!

I walked into the Richmond branch looking for a long term property when I was warmly greeted by Veronika. She patently listened to my requirements and promptly shared listings which matched my search criteria. The best part about working with Veronika is that she moves quickly and responds fast. She set up appointments and ensured we on track in this competitive market. My wife and I enjoyed our experience with Veronika and strongly recommend her for your search.

As a couple with not much experience in the UK rental market, Charlie was friendly, helpful and professional all the way. He knows Richmond area very well and once he notes your requirements he does not waste your time later trying to market something else, which we noticed it happens quite often with some other agencies. Highly recommend.

I recently worked with Charlie as my letting consultant and I couldn't be happier with his services. Charlie is extremely knowledgeable about the local property market and provided me with excellent advice throughout the process. He was responsive, always available to answer my questions, and made sure that the entire letting process ran smoothly and quickly. Charlie's attention to detail and ability to stay on top of things made the entire experience stress-free and enjoyable. He is professional, friendly, and truly cares about his clients. I highly recommend Charlie Southall to anyone looking for a senior letting consultant. Thank you, Charlie, for your excellent work!

We have been looking for a property on rent in twickenham for quite sometime. Finally our searched got over as we got lucky in finding a place that we liked. All thanks to Jackson Stops, particularly Charlie for helping us close the deal. Charlie is prompt, efficient and a diligent young guy who knows his job. Thank you Charlie for all your support and guidance. We look forward to moving in and having a great bond with Jackson Stops. Wishing you a bright and fulfilling career ahead. Cheers! Sana