All the staff were very helpful in helping my elderly mum to move house. They seemed to communicate well with each other, so if Dan wasn't available to talk on the phone, someone else could. Dan was very kind and helpful to my elderly mum, and the advice given to me was always helpful. Contact with purchasers, solicitors etc was always swift. My only negative comment would be that sometimes we felt pressurised to move more quickly than we were able to (moving an elderly person needs to be done gently) but I guess they were just doing their job of moving things along! Thanks to all the team for your help.

I was renting a property through Parkers, and my experience wasn't as great as those who were buying/selling through this agency. The communication is really poor from the property management side. I was not able to get hold of them for days, and even if they started to pick up issues, it took weeks to get even the most simplest thing sorted. They never provide me an update unless I chase them for WEEKS.

I was renting a property through Parkers, and my experience wasn't as great as those who were buying/selling through this agency. The communication is really poor from the property management side. I was not able to get hold of them for days, and even if they started to pick up issues, it took weeks to get even the most simplest thing sorted. They never provide me an update unless I chase them for WEEKS.

I was renting a property through Parkers, and my experience wasn't as great as those who were buying/selling through this agency. The communication is really poor from the property management side. I was not able to get hold of them for days, and even if they started to pick up issues, it took weeks to get even the most simplest thing sorted. They never provide me an update unless I chase them for WEEKS.

Worst letting agency, they'll charge you money for crazy stuff even if the property is in better shape than when it was rented out, do not recommend, Worst experience ever

Very disorganised! After looking for long time, had found a home that we were genuinely interested in. Sent an offer in which was accepted and got a survey done on the property. It was a waste of money to carry out the survey. The property was sold before the survey report came back and Parkers did not inform us. They didn't give any proper explanation as to what happened.

Shocking letting agent filtering calls and making property inaccessible like if they own them. Fail to call back and don’t deliver upon their words.

Shocking letting agent filtering calls and making property inaccessible like if they own them. Fail to call back and don’t deliver upon their words.

If you are trying to sell your house and wondering why it’s not happening maybe my experience can shed light on the reasons. We booked a house viewing for Saturday at 1.45pm - got there early and after 10 minutes no-one had arrived. Called the office to be told - that property isn’t on our books - I assured the person I was speaking to I had arranged a viewing via the Tilehurst office and the board outside the house said Tilehurst office and they said oh yes - but you can’t possibly have a viewing as it’s not in the diary. I explained I had booked and confirmed the person’s name - was then told well they have another viewing at 2pm so you can’t have one. So disappointing to make all the effort to view a property to be let down without much consideration.