A brilliant experience. Never thought I would say that about selling a house. It went very smoothly indeed. Can't fault the team at Wentworth's Twyford. Great job all.
Rebecca was honest with us when we started our house search, and eventually showed us the house we really wanted to buy. Our interactions with her were always lovely, despite the difficulty of decisions made that were not always in our favour. She reassured us when our purchase seemed to be taking a very long time and helped to fight our corner even though as purchasers we weren't paying her a fee. Thank you Rebecca for helping us move into our forever home.
The agency was always prompt and helpful when we had any questions. The purchase was hitch free.
A less than enthusiastic agent came around to view the house, despite the house being on a very good street in a sought-afterneighbourhood. No doubt it needs updating and work but she didn't have drive, vision and ambition, she dubbed it not "typical " for the area. We got the feeling it's not good enough to be sold by this particular brand of estate agents. Will be taking our business elsewhere.
I am writing this review to share my experience with Wentworth Estate Agents. I found a property listed on RightMove on 07/06/24 and promptly contacted Wentworth to arrange a viewing. Due to my work commitments as a doctor, I was only available to view the property on 13/06/24. On the morning of the 13th, I received a call from Wentworth Estate Agents, which I could not answer as I was busy with patients. Shortly after, I received a text message stating that my viewing for later that day had been cancelled. Surprised, I contacted them to understand what had happened. I was informed that they had received six offers from previous viewings and had decided to take the property off the market. I spoke with Andy and expressed my disappointment, explaining that I was one of the first people to book a viewing. He seemed neither concerned nor apologetic, stating that this was the vendor's decision. I expected more from a reputable company, but it became clear that they are more interested in making quick sales than acting transparently and fairly. They should have honoured all the scheduled viewings before accepting offers. I requested to speak with the managing director and was told by Andy that he would pass my message along. However, over two weeks later, I am yet to hear back. I strongly discourage anyone from doing business with Wentworth Estate Agents.
After promising us a property, we lost out to someone else, seemed like they used us to bump up the price.
Wentworth awful. Didn't bother to reply. Lesson learnt. Don't bother this company.
The Old Butchers, 15 High Street, Twyford, RG10 9AB, RG10
Wentworth Estate Agents are an independently owned company established in the year 2000, with founder Adrian Laflin taking an active role in the day to day running of the company and is passionate when it comes to the sale or letting of properties in your area. Built on a firm foundation and excellent reputation together with the drive for continued growth of our company, we strive to provide a more personal approach to you and your property in offering honest and practical advice whether you are considering selling or letting.
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