From the very first viewing to signing the rental contract, Arjan at Northwood West Norwood guided us through the whole process in detail and was a pleasure to liaise with. Arjan was also very generous in allowing time to view the property and even made time to visit the flat himself to fix maintenance issues once settled in. I’d have no hesitation in recommending Arjan when renting in West Norwood.

Arjan really helped me alot and made this new move really easy and stressfree. Really good agency... would definitely recommend them, great team and was very patient and understanding with my situation. I'm extremely grateful... thank you so much.

A year after renting this property, there have been a few issues as any property would have. I am very grateful to Julie Cahill for her professionalism and support in sorting out all the issues. Furthermore, she goes above and beyond to ensure that tenants' needs are met. It is her approach that helps retain tenants, and it also provides them with equal responsibilities in regard to care of the property. Thank YOU, Julie! The first phone conversation gave me the impression that Arjan understands the lettings market and his clients' needs. I found his openness, professionalism and efficiency very impressive and honest. I struggled for more than a month to find a property to rent. The other estate agent were all for a bidding war instead of a first-come, first-serve policy. Finally, I did not have to go through all that hassle with Arjan and Northwood and was able to rent the place in a week. He delivers high-quality customer service, and I gladly recommend him!

Not all heroes wear capes… sometimes they wear suits and shoes (like Arjan!). We found a rental property that we fell in love with and Arjan gave us ample time to look around. He knew the answer to every question we had about the flat and Arjan helped us to get our application over the line so we could secure the property. He was incredibly responsive to any further queries we had and we never had to wait long for an answer. This is my first time renting and Arjan was reassuring throughout.

Arjan has been very helpful and kind respectful and very support. He is knowledgable in his job so easy for us to follow. Even us as private landlord in need of renting finding the experience pleasant. He is easy to be contacted whenever we need to and on hand to give us the guidance we need prompt. We would recommend this branch letting service to anyone.

Highly recommend Northwood when selling a property. Duncan and Stuart cannot do more to help. We were messed around by a potential purchaser for four months (see review below!) but Duncan and Stuart swiftly helped get the property back on the market and sold to the right person!

I used Northwoods as a buyer of a property. Duncan was responsive, professional and personable throughout the process. It's clear the team have a lot of experience in the local area and pride themselves on it. I've got plenty of good advice which I'll be using going forwards in my new property!

I had a great experience renting with Arjan and the team. Their customer service was top-notch - always responsive and helpful with any questions or concerns I had. The rental process was smooth and efficient, and I felt well-informed throughout. I highly recommend their services.

Duncan Burge was our agent for a flat sale. He was responsive, proactive and gave us helpful, pragmatic advice. If I had to sell again, I’d use this agency and would recommend it to others. Duncan’s experience in the field was apparent. I particularly valued his dedication and flexibility with responding to communications given I work odd hours. He really got the show on the road, thanks!

I have been extremely impressed with Arjan's professionalism and work. He has made finding tenants a positive experience, and I would highly recommend him to anyone seeking a reliable and knowledgeable property agent. Thank you, Arjan, for all your hard work and dedication!