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The Frost Partnership - Windsor

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
26.09.2020

We moved into a property in Windsor and were dealt with by Cheryl and Karen from the Windsor Team. Cheryl has been wonderful and shown us the property throughout its renovation, and both have been in touch with us throughout the ongoing process. The move went smoothly. We encountered a fair few problems on our first few days in the property. But I cannot fault how quickly both Cheryl and Karen had it dealt with (under 24hrs) From leaky ceilings, to hob replacement, temperamental toilets and bleeping fire alarms. All jobs were carried out quickly, efficiently and professionally. I would recommend them both and the team here in Windsor.

Reply from agent

Hi Kaye, Many thanks for this glowing recommendation for Cheryl and Karen from our Windsor team. We are delighted to read that they provided you with a proactive and informative property service and promptly dealt with the initial problems that you enc…See more

5.00 /5
10.09.2020

Thank you Colin, Nick and team! We have enjoyed our residence for the last 18 months! The (Langley) team have always been very professional, friendly and readily available if I had any queries. I have also asked Colin to kindly extend our gratitude to the landlord. We were very impressed by the service offered, we opted to use them for our new accommodation, but decided to move a little further than planned. I would highly recommend the service offered by Frost Partnership! Thank you to the Frost Partnership Team!

Reply from agent

Hi Jo Many thanks for taking the time to write this super review for Colin, Nick and team. We are delighted to read that you received a prompt, friendly and professional service during the rental of your property. We will pass your comments on to all involved and to our senior management team. …See more

5.00 /5

Without a doubt Karen and Jo from the lettings team in Windsor have been fabulous finding us two beautiful apartments. They are always so professional and constantly keeping us up to date with progress of both properties. They also both have a friendly down to earth persona which makes me feel comfortable working with them. With this in mind Frost lettings will always be a first stop in finding new properties for our ever expanding business. I do hope they get the recognition they so well deserve ! Not forgetting lovely Pina in and all the other staff in property maintenance, admin and accounts. Jilly and Sarah

Reply from agent

Hi Jill Thank you so much for taking the time to write this fabulous 5* review for Karen, Jo and all the team at the Windsor office. We're delighted to read that they have provided you with a professional, prompt and informative lettings service, and that their professionalism means you will continue to use The Frost Partnership to expand your business. We will pass your message on to all involved and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5.00 /5
22.08.2020

Wendy and the guys at the Burnham office, you are totally awesome. A very professional team, who ensured that everything ran smoothly. I have no reservations in recommending you or indeed using your services again (maybe not for a while yet though lol).

Reply from agent

Hi Wayne, Many apologies for the delay in responding to your recommendation, but we have only just been notified of your review. Thank you so much for taking the time to write this super review for Wendy and the Burnham team. We are delighted that you received a competent and professional property service. We will pass your comments on to all involved and to our senior management team. Best wishes from all at The Frost Partnership

5.00 /5

We recently bought a flat in Windsor, Denise was helpful and efficient at all times, and the purchase went through without any problems. We were then assisted by Karen in lettings, who has been processional and knowledgeable throughout and we are very happy with our tenant.

Reply from agent

Hi Tony Many thanks for taking the time to write this 5* review for Denise and Karen from our Windsor office. We are delighted to read that they provided you with a professional and knowledgable property service from start to finish. We will pass your comments on to them both. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5
14.08.2020

Karen Morris and her team (Cheryl) in Windsor have been fantastic helping me re-let my house in Windsor. I've used Frost for years and always had good service but this time the support and advice from them was exceptional. From the moment my tenant gave (unexpected) notice to finding new tenants quickly and professionally in a very challenging lockdown / pandemic environment they dealt with it brilliantly - I was worried but it all went like clockwork. I cannot recommend them highly enough. Thank you!

Reply from agent

Hi Melissa, Many apologies for the delay in responding to your recommendation, but we have only just been notified of your review. Many thanks for taking the time to write this super review for Karen and Cheryl from our Windsor office. We are delighted that you received an exceptional letting service, and that they quickly found you new suitable tenants despite the current pandemic. We will pass your comments on to Karen, Cheryl and to our senior management team. Best wishes to you from all at The Frost Partnership

5.00 /5
07.08.2020

Helpful and professional helping us patiently every step of the way. Jacqui Cuthbert was so empathetic and understanding of the emotions involved in selling a house. I would highly recommend the service they gave.

Reply from agent

Hi Sue, Many apologies for the delay in responding to your recommendation, but we have only just seen this. Many thanks for taking the time to write this super review for Jacqui. We are delighted that you received an empathetic and professional property service during the sale of your property. We will pass your comments on to Jacqui and to our senior management team. Best wishes from all at The Frost Partnership

5.00 /5
04.08.2020

Billy Boyle is amazing as are her team at Wraysbury. Would highly recommend them to anyone! Billy deserves a medal for her patience and negotiating skills she really is a wonderful lady!

Reply from agent

Hi Rebecca, Many thanks for taking the time to write this recommendation for Billy and her team. We are delighted to read that they have provided you with a professional and committed property service. We will pass your comments on to Billy and to our senior management team. Best wishes to you from all at the The Frost Partnership Estate Agents

5.00 /5
30.07.2020

We started our moving plans just before Covid so things were very protracted and there were some hold ups buying into a new build property. Franky Vicars dealt with us throughout starting with viewings and the ensuing difficulties. We found her very competent,reliable,reassuring and understanding when we were stressed. Franky is a true professional and I can’t imagine anyone doing a better job.

Reply from agent

Hi Dorothy, Many apologies for the delay in responding to your recommendation, but we have only just been notified of your review. Thank you so much for taking the time to write this super review for Franky. We are delighted that you received a competent, empathetic and professional service during the purchase of your property. We will pass your comments on to Franky and to our senior management team. Best wishes from all at The Frost Partnership

5.00 /5

Extremely professional service from Karen and Cheryl. They both made sure I was settled in, despite the current situation we’re facing. I highly recommend.PositiveProfessionalism

Reply from agent

Hi Stephanie, Many thanks for your 5* review for Karen and Cheryl from our Windsor office. We're delighted to read that they provided a friendly and professional service, which helped you settle in to your new property despite the Covid-19 situation. We will pass your comments on to both and to our senior management team. Wishing you every happiness in your new home from all at The Frost Partnership Estate Agents

Contact details
Sales Phone:

01753 833000

Sales Email:

windsor@frostweb.co.uk

Lettings Phone:

01753 833003

Lettings Email:

windsor@frostlettings.co.uk

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

2 Clarence Road, Windsor, Berkshire, SL4 5AD, South East, UK, SL4

Our Windsor office covers: Windsor Town Centre, West Windsor, Datchet, Oakley Green, Eton, Eton Wick, Englefield Green, Old Windsor, Horton, Dorney, Fifield, Winkfield, Bray.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Relocation Agent Network
Royal Institution of Chartered Surveyors
Tenancy Deposit Scheme
OFT Approved Estate Agent Redress Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure