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The Wilkinson Partnership

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Our Winslow home had been listed for some months with another estate agent, with very little outcome. We decided to switch to Wilkinsons and things then moved quite quickly. The sales process was completed painlessly and without any major problems. We would definitely use Wilkinsons again.

Reply from agent

Thank you. I am very fortunate to gave such a great team and our Winslow team really have passion and expertise.

4.00 /5

Our house sale and purchase took longer than we had anticipated, however both Joe and Max did their best to reassure us and eventually 6 months later we finally moved into our forever home. We dealt mainly with Max in the Winslow office. What a great asset to Wilkinsons he is! Each time I had a question, called him or emailed him he was quick to respond and always followed up anything we needed to know. As anyone knows, moving is a very stressful event but Max somehow managed to calm us and keep us focused. It was a pleasure to deal with him, also Joe was always very helpful so all in all they are a great team! Thank you, we really do love our bungalow.

Reply from agent

Wow, thank you and good luck in your bungalow or your forever home. Your comments are really valued and we will feed them back.

4.00 /5

Very efficient and informative. From the buyers point of view they gave outstanding service. Buying a property during Lockdown and the Covid restrictions has been a challenge and without the support and professionalism of Grant Crow at the Wilkinson Partnership I doubt that we would have managed to reach completion and subsequent exchange. Grant acted as a very efficient "postal exchange " enabling the relaying of questions and answers between ourselves and the vendors. Good job Grant. Thank you.

Reply from agent

Thank you. Good luck in your new home and if we can help in future years, just call us.

2.00 /5

Wilkinson’s is a story of two halves. The first half, namely Susan & Catherine are very pleasant and helpful and were supportive throughout a difficult house purchase. However a lot of this was spoilt by the complete lack of customer care and attention by their colleague Andy. Twice we visited their agency and on both occasions it felt like we were intruding. On today’s occasion it was to pick up the keys for our new home. Not only was there absolutely no welcome, there was also no care and consideration that this should have been a special and exciting moment for us. Andy did not know the keys were ready for release. This I could forgive if he had offered us a seat, maybe a coffee and warm welcome and assurance that he would resolve it. But no. We got ignored, we got to hear him being very rude and leaving a rude and abrupt message for Catherine. Once he’d decided he would release the keys we got stomping about the office whilst he searched for them, only to find they were already on his desk. I’ve had better experiences buying a coffee! I left this review on their Facebook page with 3 stars, thinking that someone might have been in touch, but we’ve heard nothing until today when they emailed to ask if we would leave a review. Because of this I’ve downgraded to 2 stars. If we ever come to sell I wouldn’t use this agency.

Reply from agent

Hi Stephanie, I have just read this with horror - now that it has just come through to me as an alert just a few minutes ago. Would be very happy to discuss the transaction and the whole experience, as well as your last visit to the office? Simon Wilkinson

1.00 /5

Having recently purchased a property via Wilkinsons, I can't recommend their services unfortunately. From the start we experienced unprofessional service and unnecessary pressure - our formal offer wasn't shared with the sellers meaning our inclusions weren't agreed to, there was no comms on our agent being out of office meaning emails and calls were ignored, and we received last minute threats to remarket the property on the day of exchange! Overall, Wilkinson made the process a lot more stressful than it needed to be. Steer clear if you can help it!NegativeProfessionalism

Reply from agent

We are sorry you feel this way, our client has given us a 5 star review. We do accept some details of the F&F were not initially conveyed fully, albeit this was subsequently resolved to your satisfaction. Yes the person you were dealing with was unexpectedly off ill, but the office was permanently staffed and the phones all working. Our clients were frustrated at delays towards the end and as such instructed us to convey their concerns.

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Address

12 Market Square, Winslow, Buckinghamshire, MK18 3AF, South East, UK, MK18

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