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Mark Buchanan Property Group - Powered by eXp

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
22.05.2021

Fantastic service. Mark sold my property in 6 days. First impressions make the sale and his eye for detail and talent in photography and presentation is what makes the difference. He is always easy to contact and if not available will return your call very promptly. Very friendly and helpful right through to completion. Thank you Mark

Reply from agent

Thanks Sam. I really appreciate your kind words. So pleased that we found a buyer so quickly. :)

5.00 /5
14.05.2021

Really friendly, personal and professional service. Always on hand to help out and regularly communicated the progression of the sale.

Reply from agent

Thanks Calum. Really pleased that I could help :)

5.00 /5

We have known Mark for a couple of years when he sold a property for us and we didn't hesitate to ask him to market a property we were selling recently . He was fully committed to doing all he could to make the sale as easy as possible for us ; from advertising the property on his website using all the current technology ; organising and doing all the viewings and , importantly for us : keeping us informed throughout . The sale was completed successfully and we've no doubt that Mark's professional approach and experience was a major contributing factor . Our thanks Mark . Gus and Anne

Reply from agent

Thanks Gus & Anne. I'm truly grateful that I was able to sell another property for you and I'm pleased it went through quite quickly without too much hassle. Kind regards Mark

5.00 /5

Mark is a friendly, professional person who has marketed the property well. He always kept me well informed of the progress and nothing was too much of a problem. I would be happy to recommend Mark to anyone and would not hesitate to use him again.

Reply from agent

Thank you so much. I really appreciate you letting me sell your property and I'm pleased we were able to find a buyer quickly.

5.00 /5

We were lucky enought to have Mark be the estate agent for a house we fell in love with. He was quick to respond, helpful in the extreme (including going above and beyond to ensure we could get broadband set up after the contracts were exchanged). In every respect we felt fortunate to find this house and to have Mark as the seller’s agent. Thank you for making buying a house 3 hours away possible and as easy as you did, Mark Jane and Steve Thompson

Reply from agent

Thanks for a lovely feedback, Steve & Jane. It was an absolute pleasure to help in the purchase of your home.

5.00 /5
28.03.2021

Mark offers an extremely professional, personalised and bespoke service. He tailored his approach to suit our needs and offered advice as and when it was needed. He was available at all hours and his effective communication made us feel like we were being well taken care of. Hopefully we don’t have to use an Estate Agent again any time soon...... but if we do, I will certainly give you a call. Cheers,

Reply from agent

Thanks Martin. It was an absolute pleasure. I'm pleased that not only did we find a buyer for you in 2 days but I helped to find your new property too

5.00 /5
28.03.2021

This was a very awkward sale; a failed relationship; one party wanted to keep the property and Mark had known that party for many years. However, I have total respect for the way that Mark handled the sale. His professionalism was second to none and he remained impartial throughout the entire sale. This was a property that attracted a lot of interest and Mark will be the first to admit that he has never had as many viewings of a property as soon as it went on the market. To conduct these Mark spent two full days of 13th & 14th February 2021 at the property and had consecutive viewings back to back from morning to evening each day. There were other viewings lined up for the following week too. The offers came in thick and fast and as well as keeping the sellers updated, Mark had to relay information back to the potential buyers once the sellers had made decisions on the offers. Mark gave advice on the offers and it was agreed that the most lucrative offer was not the highest and it is often too easy to let financial gain cloud our judgement. As a result of that advice the house sale went through on 26th March 2021 only 41 days after an offer was accepted. Estate agents often get bad press but I can honestly say that Mark is one of the most honest, hard working people that I have dealt with. He marketed the property in a way it gained maximum interest and that reaped rewards. His bespoke service is without doubt the best package on the market and his commission based fees are the lowest offered by any estate agent. If you want the best service for the lowest price then look no further than Mark. It is testament to his service that more and more properties in the area are now adorned with his FOR SALE boards, and more so that these are changed to SOLD very quickly. I will close by pointing out that Mark sold the jointly owned property to a family that had never considered my house albeit they had been looking for a house in Seaton for years and had passed it day in day out. Mark knew what they were looking for and had told the couple about the property, it’s size and it’s potential and they were amazed by it. I’m sure that the new owners are as grateful to Mark as the previous owners who can now move on with their lives. I strongly advise using Mark to market your property. You will not find a more dedicated estate agent in the area.

Reply from agent

Thank you Ken. I really appreciate your kind words. :)

5.00 /5

Mark has just sold another house for us with the same level of professionalism and customer service as always. His photographs are fantastic and he is able to make a property shine. Communication remains consistent and we wouldn’t use anyone else.

Reply from agent

Thanks Sam. Always a pleasure. Pleased we got it sold so quickly. Looking forward to working together on the next one.

5.00 /5

Fantastic service very professional extremely helpful. My house sold with Mark in 2 days.

Reply from agent

Thank you for trusting me to sell your property. I’m so pleased that we were able to find a buyer quickly.

5.00 /5

Exceptional service from start to finish, around the clock guidance and help on all matters. Will be sure to be in contact for the purchase of our next property.

Reply from agent

Thanks Charlie. I'm really pleased that I could help sell your property. I look forward to helping with your next property.

Contact details
Sales Phone:

07886 486026

Lettings Phone:

07886 486026

Lettings Email:

mark.buchanan@exp.uk.com

Opening hours

Unknown

Address

33 Banklands, Workington, CA14 3EU , UK, CA14

About me... I'm Mark Buchanan, husband to Julie and dad to our three boys, Jack, Bailey and Morgan. Born and raised in Cumbria, I have spent most of my life living in Workington and have worked across the entire county. I first started working in property in 2012 dealing with lettings in social housing before moving on to residential sales and lettings. Since then, I have valued and sold hundreds of properties across West Cumbria and Carlisle, working for both excellent local independent agents and also the largest estate agency name in the UK, Purplebricks, where I amassed over 100 5* Feefo and Trustpilot reviews from happy customers. Over the past few years I've appeared on numerous episodes of Homes Under The Hammer, covering properties from Beckermet through to Carlisle. When we opened our doors in 2020, we never wanted to be the biggest agent, but to provide the best marketing and the best service to our clients. The same is still true today, which is why we receive such amazing feedback from our clients, with well in excess of 150 5-star reviews. Whether you're buying or selling a home, it can often be a stressful process. Our aim is to try and relieve some of that stress by offering a personal service outside of the usual office hours of 9-5. That's why we're available to our clients 7 days a week, on a more personal, 1-2-1 basis. All of our personal property experts are highly experienced and have the same passion to provide an outstanding level of service to you. By providing brilliant marketing and utilising social media, we help to get the best possible price for a property and in the shortest time.

Our team

Mark Buchanan

Property Ombudsman Sales
rightmove
Zoopla
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate

No awards information available

Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate

No awards information available