Hi Huibin, Thanks a lot for your extremely thorough review. I'm delighted to read that you're happy with our service. We are here to serve you. And the team has just done that (and this is just the beginning). I'm grateful to have such a dedicated and professional team at Martin & Co Aberdeen. They really take ownership of the task in hand, look after the details and deliver. Prompt and accurate communication (verbal followed by written confirmation) is key to keep all parties involved in the loop. We have Standard Operating Procedures and checklists in place (something I inherited from my previous experience in the aviation industry), to keep human error at bay. But what is most important is the caring attitude and pride that the team have. That will create a long term positive experience to you, our customer, which in turn will confirm that we are doing the right thing. At some point the sales market in Aberdeen will fully recover, and at the time we'll advise you that is the moment to change from the letting strategy to sales, so that you maximise the return of your asset. In the meantime we'll look after you, your tenant and your property. I look forward to serving you further. Kind regards, Eduardo Prato Director Martin & Co Aberdeen