Customer Service of the highest order

I currently have my property on the market with Blue Door in Southampton but in the meantime I am letting the flat short term. My current American guest, didn't arrive on the day she was booked, having got confused with time differences. As I was unable to meet her the following day, Greg offered to be there and show her how things work. He wouldn't accept payment, which I can't imagine would be the case with any other agent. He was a kind and friendly face when she arrived, even carrying her luggage upstairs. It is a pleasure to work with a small independent business and I would choose Blue Door again when I next sell a property. I can recommend them to anyone buying, selling or renting.