Having spoken to several estate agents initially, we were impressed by Mortimers due to their outstanding client oriented approach, we felt that we were not just a number and that we were actually important to the company, not just another house to sell which was the impression given by larger agents! Mortimers have just sold my parent’s home of 57 years. During this time my mother was hospitalised several times and nothing was too much trouble, from Matthew visiting her in her sheltered housetop email from Chloe asking about her health on a regular basis. Working with Chloe in particular has been a pleasure. She has called on a weekly basis along with emails to keep us informed of progress and has made the sale an easy transition for my mum. Her professionalism, work ethic and telephone manner is second to none and whenever she was asked to check on something it was done and fed back to us with some immediacy. It is the personal touch that has made this sale so easy for us and I cannot recommend Mortimers highly enough. Thank you Chloe.