I've tried almost all of the estate agents in Accrington and I have to say Mortimers were the best. I found them to be very professional and approachable, unlike my experience with another (I won't mention who) popular agent in the town. I didn't feel pressured to drop my house value or accept silly offers and the evaluation was a fair one for the house/area. Changing any pictures for the point of sale was not a problem and they took my recommendations to hand. They also kept in mind any instructions I left for viewings which I was more than happy with. Melissa handled my sale, she kept me involved through the sale process and came back to me quickly on any queries or suggestions I had to help sell my house. I was quite hands on with the sale but Melissa did make me feel at ease with how it was proceeding. I was also impressed that they are backed up with an out of office call centre which could also take appointments for viewings. I've not known of this service with other agents and that also helped with bringing in the viewings. In fact out of all of them, Mortimers got me the most viewings I had ever had so this was a nice result. I used Mortimers recommended solicitors which were also very quick and responsive, they came at a competitive cost as well. I would also recommend them for the legal side of things. A VERY big thanks to Melissa and Matt at the Accrington branch for their help!