Useless from start to finish. The staff at the Great Harwood branch are the most arrogant liars I've had the misfortune to deal with. Tell you they've got buyers to get us on the books and then we find out they did not. The manager Kim especially was particularly difficult to deal with. When I complained about her she thought we were out of order for letting higher management know of her utter incompetence and trail of lies. She became the victim which shows how weak and useless she is. They bring out feelings of hatred and cause the stress. Scum.