leann is a credit to mortimers, she always goes the extra mile, very very professional, and takes all her clients, as one, leann always chased up other soliceters to make sure every thing is going smooth and no sudden problems, sam and matt are just as friendly and helpful, and professional, but leanne just has that personal touch and edge,20/10 thank you very very muchPositiveResponsiveness, Quality, Professionalism, Value