I have had numerous issues since I moved into my property. Nothing has been resolved and now it's been 4 months. The customer service has been appalling, with no valid action points or responses, and been missold the property. After speaking to numerous members - Matt, josh, Kate, and now the lettings director Andrew I still have no hot water or heating. Absolutely shocking and disgusted in Hodders. It is disgusting behaviour, I feel once I have signed the contract and paid the money they don't give a damn crap about their customers. I do not recommend them at all. Awful.