Extremely helpful, friendly and accommodating, Serena understood our needs and time pressures.

Serena went out of her way to work around our busty schedules and tight timescales to find us the perfect property and ensure we had more than enough time and opportunity to view this and other options, more than once, allowing me to travel up from Brighton to attend second viewings alongside my partner. Communication has always been extremely prompt and clear, which has meant we were able to move quickly as needed to get all paperwork complete and again measure up and answer questions on the property. Since moving in Serena has been equally helpful and i feel she is just around the corner and able to help should we need it although she is not even our dedicated managing agent 9who is of course also very helpful). I would not hesitate to recommend Serena fully.