Administration of take on of my property for letting. Creation of brochure, contracts, explaining terms & conditions. Megan was very efficient, polite and professional resulting in great customer experience
Having let my property through Charters for a number of years I used them recently to market the property for sale and wouldn't have any hesitation in recommending them to prospective sellers, buyers, landlords or tenants. Losing the first buyer after three weeks was disappointing but Matt worked hard to achieve a new sale which we did within four days. Matt has always been available to take my calls and has chased the sale through to completion which has been greatly appreciated. In the age of online only estate agents I would still say the traditional high street agent has much more to offer and you won't be disappointed if you choose Charters.
I have been looking for a property for a little while now, Lee from Charters Alresford is the ONLY agent who phones on a regular basis, he doesn't wait for properties to hit Rightmove and the internet, he is proactive and phones out the details he believes will be of interest to us. I feel he genuinely cares that he gets us the right property. He asks the right questions and whatever finishing school he graduated from would be proud of his skills and politeness! I am just waiting for a Lee to find us our property!
Five star rating for a five star person. Cannot recommend highly enough. Have done business with Gary for many years now. Always a pleasure.
We have moved home a few times in recent years and can truly say that the efforts of Gary and his team in obtaining a successful offer for our current house have been the most exemplary. Throughout what is always regarded as one of the most stressful activities in our lives Gary, Sam, Lee and Co. have made the experience bearable with a friendly, informative, and totally professional service. In our view they are definitely the best. Our grateful thanks to all, Brian and Jenny Eames
Sam has been extremely patient,diligent and persistent in trying to find us a home in Alresford which meets our exacting requirements. He is prompt at viewings and at returning calls. Sam is not overtly pushy, although eloquent in pointing out attractive features and benefits in the properties we reviewed together. We are confident that he will be able to find us the property which needs the least compromises.
Lee is a real asset to Charters. He is personable, honest and very keen to help us find the right property. After meeting him at our first viewing I have specifically asked for him at each subsequent viewing.
All staff ar Charters Alresford, are extremely helpful, in all aspects of the selling/purchasing process. In particular Sam has been more than conscientious with regard to my house search, and keeps me updated with any property that he thinks may be of interest. Also when accompanying me to a property for a viewing his response to any questions I may have has always been immediately forthcoming.. I have very high regard for him, and I am happy to forward the above as confirmation, and I hope the above few words are helpful to your survey.
Moving home can be one of the most stressful times in a person’s life. If you want an agent who will give you confidence and who you can trust to get the job done with minimal impact and utter professionalism - Charters are simply The Best. All I can say to the Alresford team is thank you - thank you - you are all fantastic.
Lee has been assisting me with finding a new home and I would have no hesitation at all in recommending him. He is proactive in his approach and really took the time to understand what I was looking for and presented appropriate properties. He also presented properties based on feedback from my viewings that perhaps I wouldn’t have previously considered but I trusted his judgement and the properties viewed were very much of interest. I look forward to working with him again in the future.
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The Old Post Office, 17 West Street, Alresford, Hampshire, SO24 9AB, South East, UK, SO24
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