Such a helpful lady!

I have to highly recommend Sacha. She really goes out of her way to find you the right property. She is very friendly and easy to talk to & has been the only agent to patiently go through all the properties with me. She also calls regularly with price updates and keeps me informed of anything new coming onto the market. I have to give her top marks for the effort she puts in !

Mike was extremely helpful and professional throughout the sale of my house. He was always available for advice and I wouldn’t hesitate in recommending him to anyone interesting in selling their property.

Proactive, positive and determined to please

Over time our search for a new home was proving fruitless, that is until we met with Sarah Harris of Charters Estate Agents in Alton. Uniquely, Sarah has taken our search seriously, working tirelessly and with extraordinary enthusiasm to find a property which meets our needs. Always prepared to go one step beyond, her polite and cheerful urbanity has transformed a difficult task to a pleasurable one.

A very approachable agent who helped ease the buying process

We have not actually met Mike Marsh, as yet, but found him to be a very cheery and helpful person during the numerous telephone conversations we had and moments of tension. He took some of the pressure off us and was prompt to feed back. We intend to go and say hello once we move into our new house. Catherine

Pleased to have used Charters

We first met Sacha when the Ladies first looked at our property. We noticed she took a Professional and Meticulous approach to details when viewing our house. She has been a "Super Trooper," has gone out of her way and to great lengths to find us the right property. We now have had our offer accepted and will be on the move soon. Our Many Thanks to Sacha and Charters team work Kind Regards to All Frances and Lawrie

Excellent

Justin was very professional, polite and provided excellent service., he was very helpful and is a credit to Charters.

Outstanding service

Mike has been outstanding in the sale of our two properties. Highly professional, honest and friendly. I would highly recommend Mike to anyone wanting to sell a property. Many thanks.

Helpful and efficient

Following Jonathan's initial visit to value the house, Charters moved quickly to organise particulars and photographs. I was very pleased with the way the house was advertised and it soon attracted potential buyers. Mike and his staff were efficient in keeping me up to date about interest expressed in the property and about viewings. I feel that I benefitted from his expert knowledge of the property market and appreciated his advice at various stages of the process. The house was advertised in April and the sale has been completed in less than three months.. I can recommend Charters as excellent estate agents.

Approachable and Honest

Justin has got a 5 star approach to customer service, which includes being approachable, proactive , honest and responsive. Was a pleasure dealing with him during our house-finding experience!