From the outset of my mum's selling process Mike and his team have been friendly, professional and proactive. Through the 'up's' and the 'downs' Mike has been there to smooth the way with our buyer and has been an important link between our solicitor and us. He has always been approachable and towards the end of the process he phoned us daily with updates...something very rare in the estate agency world. He always returned our calls and offered advice. Thank you Mike for helping my mum and us (her extended family) to enjoy our new house completely.

Marketing of Alton residential property

I approached Charters to sell my house because the same agent was marketing the house of my choice. The reason to sell was a change in personal circumstances (death in the family) and a need to start afresh. The house didn't sell largely because it needed updating (no real surprise) and some felt the bye pass noise somewhat intrusive. Nonetheless, there were over 35 viewings all of which were handled tactfully and professionally. Mike also kept a very close liaison with the owners of my house of choice who were keen for me to buy it. Sadly, the one promising offer was withdrawn and I decided to withdraw the house from the market, remain and update. Throughout the 9 months of marketing, Charters staff were excellent and Mike was a true professional. I would certainly choose Charters again in the future if or when my house were to be sold.

Highly professional and warm hearted

Mike is very approachable, warm hearted, yet firm and direct. He has a positive and passionate approach to his work. We felt that he was acting in our interests at all times and was great at listening to us. He has a calming nature, which was assuring, amidst our stresses of moving. He has a great team that supports him too. I would definitely recommend Mike at Charters.

First rate service

Professional, efficient and more than helpful throughout the whole process. Thank you.

First class service

I would like to say how very professional, knowledgeable and friendly Mike and his team were, they made the whole process of buying my house nearly enjoyable., Mike always seemed that he was willing to go that extra mile for me.I cannot thank him enough..

A pleasure to deal with.

Sacha acted with true professionalism, was pleasant, polite and kept us informed as to the progress of the sale. Very pleased.

Thank you Mike!!

Everyone hopes that their move is going to be straight forward, but when it isn't thats when you really need help and support. Our sale has been a rather difficult one as just before exchanging contracts we had a burst pipe and our downstairs was completely flooded. This really delayed and made the whole process much more complicated, however Mike and all the staff at Charters were so helpful and accommodating, really going that extra mile for us, Thank you Mike and all the team in the Alton office. Best regards Mandy Tyrer

Professional, efficient and friendly agent.

Mike was extremely helpful in all aspects of our sale. He always kept us up to date and kept things moving even there were a few hitches. Would recommend Charters in Alton to anyone thinking of selling their property and wouldnt hesitate using them again.

Very highly recommend Mike and his team at Charters

Mike is highly recommended by myself. He was not only very professional in the sale of my Father's house this year but also very supportive and caring as this was not an easy time. His team were outstanding and the regular communication from Mike and his team made such a difference to the whole experience. Couldn't recommend Mike and his team more highly and wouldn't hesitate to use them again. So important to have an estate agent that you can trust to work on your behalf.....Mike certainly is the one to choose.