Top class. First rate service.

Communication is critical and Mike was absolutely first rate in this regard. The transaction was drawn out, buy Mike never wavered in his pursuit of a positive outcome and remained very professional throughout. Highly recommended.

Helpful and available

Mike was brilliant from our initial valuation meeting, really listening to our requirements for both buying and selling. He was mindful when sending potential buyers round to view the property. It was quite a drawn out process to get to an exchange and completion date due to varying factors but Mike kept calm throughout, keeping us up-to-date regularly. Thank you to Mike and the Charters Alton Team.

My husband and I relied heavily on Mike when selling a house in Bordon, Hampshire. Mike provided excellent up front advice and secured a buyer for the property very quickly. He then proceeded to manage the sales process efficiently and proactively - exchange was frustratingly slow in coming and Mike kept us up to date with progress made regularly( and with great sensitivity given how stressful the situation can be). He kept matters on track so that we completed on our desired date. We wouldn't hesitate to recommend Mike - a fantastic agent who works hard for his clients and delivers great results. Thank you, Mike.

Charters and Michael Marsh save the day again and again

Without the diligence of Michael and the team at Charters we would not have been able to make realise our new home dreams. Having a particularly horrendous agent on the sale of our old home, it took multiple consistant interventions from Mike and the Charters team. Should we ever wish to sell in the future there will be no debate and will engage with them without doubt or hesitation.

Marion has helped up with a re-mortgage. We gave her a long list of ideals we would like our new product to have and she achieved every single one - which we weren't really expecting to be honest! She has been quick and super efficient, working around our busy timetables, able to speak evenings and weekends.. All conversations have been backed up afterwards in writing so we had time to review everything discussed at our leisure. Marion's approach is professional but very friendly too. There was never a moment when we doubted her ability, knowledge, support or genuine interest in our situation and in assisting us. I would have no hesitation is recommending Marion to anyone looking for mortgage advice and support.

Mike Marsh is a cheerful, well informed agent.

What would we have done without Mike? He kept us sane when all around was chaos. We would have given up on our whole move if he hadn't been so positive and keeping us on the right tracks.

Excellent in all areas related to our purchase

All staff very responsive to phone calls, providing timely advice and information. They were all so supportive during what was a very difficult time. albeit not due to our purchase. We would certainly recommend Charters.

Ten out of ten

Three years ago I bought my house through Charters and was so impressed by their service that when it came to selling I didn't even consider using anyone else. Throughout the process Mike has been approachable, professional and extremely helpful. I cannot praise him and his team enough and would highly recommend him for anyone considering buying or selling their home.

Top colicitors made my purchase smooth

However, I am living in London happily been referred to Marion through a friend of mine and I am so glad to advise everyone who is looking for efficient and available service to contact this agent.

A professional and helpful resource through the protracted process

Michael has shown himself to be a competent, profession and imaginative agent over a period of years. Firstly during an aborted buying process and recently through a difficult and protracted selling process he has remain level headed, professional and kept me informed at every stage of selling when other links in the chain have performed poorly. Without him and his fellow staff the selling process may have collapsed. May I finally say that his good nature has enabled him to laugh at my jokes.