Don’t normally write reviews but had to say something. I’ve been calling the office all week to arrange a house viewing. I’ve emailed, phoned and left countless messages. I’ve heard nothing, not even an email back saying we’re looking into it. Do they actually want to sell a house? Poor quality service, I’d never use them. Since posting this review: I’ve had a really pleasant conversation with Andrew Windeler; who apologised for what happened. I have to say he was very professional and courteous. He left me feeling valued as a customer. I think this was a one off situation and it’s being looked at further. However, I think it’s important it’s captured. I had to up my star rating because Andrew handled the situation perfectly.