Avoid at all costs. Illegally rented me a property and they didn't notice till I had been in the property for over a year and looked through the documents I had been provided. Have since left the property due to multiple issues with pests linked closely to the lack of damp proofing on the ground floor flat. Even now I'm not there anymore I am still receiving very rude emails! Completely appalled by the service given and the lack of knowledge surrounding the laws for lettings. I had to seek legal advice as well as speaking to directors of other agency's and all told me what they were doing and the threats of a s21 were illegal, belvoir told me both the legal advisor and directors of other companies were all lying. As an ex lettings administrator have never seen a company work so poorly. Any potential tenants or landlords should avoid at all costs!