Absolutely appalling service from Belvoir, particularly from Robyn, who has completely ignored serious health and safety concerns in my property. I raised urgent issues regarding a deteriorating ceiling, potential asbestos exposure, and water leaking through to an electrical light, yet despite multiple emails and follow-ups, I have been met with silence and inaction. I was told an asbestos test would be arranged, but a week later, no one has even contacted me to schedule it. Meanwhile, more of the ceiling continues to fall down, which is especially concerning as I have a young child with breathing issues who has now been referred to a specialist. The negligence displayed here is completely unacceptable, especially given their legal responsibilities under the Control of Asbestos Regulations 2012 and the Landlord and Tenant Act 1985. If you’re considering renting through Belvoir, I strongly urge you to think twice. They are more than happy to take your money, but when it comes to tenant safety, they ignore serious hazards and leave you to live in dangerous conditions. Avoid at all costs!