Belvoir Lettings....what an absolute rip off £114 move out admin fee deducted from my deposit!!!!! after paying a fortune to move into a flat that had obviously not had a professional clean (the toilet was disgusting and took me weeks to get clean) but had to prove I had had a professional clean done on leaving!!! The carpets were "beyond the end of their life" according to the carpet cleaning man and it had holes in the stair carpet, possible health and safety risk but they wouldn't replace and also they put new heaters in but never came back and made good the walls after....would never use again or let anyone i know use either The photos show the condition of the flat on the day I moved in, Belvoir seem to think it's acceptable. when ever I complained they would say "it was like that when you viewed"! and " the previous tenant never complained ( she did apparently for the last 3 years of her 8 year tenure). Well the walls weren't as they put the heaters in a week after I moved in and the carpet was so bad I assumed ( wrongly) that they would be replaced. They did repair the light fitting eventually.