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Belvoir - Andover

A selection of reviews/testimonials by highest rating
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1.00 /5
21.07.2024
"Liars who do everything to..."

I started renting a property with them on November, and due to changes on circumstances of the landlord, on March they informed me that they were selling the property. In the first few weeks I pointed out some issues of the property, and as consequence they set an inspection on February, 4 months later, meaning I had live with those issues at least four months. The day of the inspection, I showed all the issues and raise concern for my safety due to the broken gate in the back garden. Two weeks later I haven't heard anything from them so I sent an email. Another couple of weeks have passed and they contacted me to tell me about the house being sold, ignoring all the issues I mentioned. Those issues were broken blinds, oven light not working, the outside light broken, the garden backdoor and some small others. When they first told me that the house was being sold, they also told me not to worry since it may take 6 months to sell the house, plus they need to give me 2 months notice at least. They also told me that I would get the last month as refund for the trouble. 3 months later they sent me the notice to leave, which seems weird since they said 6 months and only 3 have passed. They also went back on their word where I would be refunded the last month of rent, saying that I need to pay all. This cause me to rush finding a new property quickly, and I had to settle for one that does not satisfy all my needs. Also they never even offered me help to find something new. When I left, I paid a professional cleaning company to do the job, which they did properly since I was there when they finished and I was able to check and took pictures showing the job, but still they are asking me to pay for their professional cleaning, which I will definitely going to dispute. They sent me a report showing missing lightbulbs, wall fillings, and other issues that were there before I moved in, and they wanted to charge me for those too. When I first moved in, I took away their lightbulbs and used mine ones, and when I left I put back the ones they gave me, and I never damage the walls, I don't even put nails in those, in order to not damage them. They also complain about the co2 alarm not working, which never worked. When I spoke with them to the phone about that, they clearly didn't care about anything I was saying. I rented in Scotland for the past 8 years, and I had problems, but never this bad. I don't know if it is because I am in England or they are just the worst company ever. Anyway do not trust them.

review by P 21.07.2024
Contact details
Sales Phone:

01264 366611

Lettings Phone:

01264 366611

Opening hours

Unknown

Address

18 Bridge Street, Andover, Hampshire, SP10 1BH, UK, SP10

About

Belvoir Andover has been marketing property since 1997 and now is able to sell, rent, let and lease your residential and commercial property. We have a large team of property experts available to assist you every step of the way, regardless of whether you are buying or renting your new home, retail, office or industrial property. Why not give us a call today to find out how we can help you move.

Our team

Greg Greatbatch

NALS
Property Ombudsman Sales
Property Ombudsman Lettings
Safeagent
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available