Thank you so much for your kind words and for sharing your experience. We're delighted to hear that your rental journey with us was smooth and that Lou provided you with such excellent support. Lou and the team work hard to ensure that every client feels valued and supported, so it's wonderful to know her timely communication and helpfulness made a difference. We truly appreciate your feedback and are thrilled that you're happy with the experience. If there's anything more we can do to assist you in the future, please don't hesitate to reach out. Wishing you all the best in your new home!