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Oyster Properties - Arnos Grove

A selection of reviews/testimonials by highest rating
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2.00 /5

I'm getting increasingly frustrated by the maintenance team. They are slow to act on an issue. My partner mentioned a number of issues, when we had our last inspection and nothing has been done ever since. I recently reported a burning smell from the washing machine and they showed a lack of urgency they kept on telling me oh don't worry about it

Reply from agent

Dear Ken Mbanefo, First, we hope you and your family are well and safe. Thanks for bringing the issue to our attention, the safety of our tenants and properties is utmost priority for us at Oyster properties. Having had a look at the issue logged into our maintenance website, we have noted that as soon as the issue was reported, one of our maintenance team member spoke to the landlord and within an hour responded to yourselves on the steps that had been taken. Unfortunately, our contracts with landlords mention that we need to speak to the landlord and get there authorization before we can send anyone out to deal with issues and incur any expenses on the property. However on the email that was sent to yourself, as a safety precautions, we had kindly requested you to switch off the appliance immediately from the mains to prevent any risks to yourselves and the property while the landlord looked at the matter as they wanted to deal with it using their own people. We are sincerely sorry that it did take us a while to respond to and we will take this as a positive feedback to improve our service for tenants. We are looking for your kind understanding. Best Regards, Oyster Properties Team

Contact details
Sales Phone:

0208 368 5886

Lettings Phone:

0208 368 5886

Opening hours

Unknown

Address

329 Bowes Road , Arnos Grove , N11 1BA, UK, N11

Oyster Properties is a real estate agency in London, United Kingdom. Founded in 2006, Oyster Properties started out as an estate agency with specialization in residential property sales, lettings and property management. Presently, it operates through two offices – the Head Office is located in Stanmore and the other office is in Arnos Grove. Based as an estate agency in Stanmore and Arnos Grove, Oyster Properties covers all of North and North West London. We aim to deliver a wide range of services with a high standard of excellence. We are an independently owned estate agency network that have successfully been selling and letting all types of property across the borough and beyond. We provide personalised service to our clients whilst making use of the latest technology and marketing methods. We believe owning a property should be stress free and work hard to ensure our landlords can sit back and enjoy a steady return from their property whilst we take care of all the compliance and rental headaches in a cost effective and transparent way. We have been independently recognised by the Best Estate Agent guide to be in the top 5% of all Lettings agents in the UK and are proud of the feedback we receive and our consistent high reviews from our clients on both Google and Facebook.

Our team

Niraj Shah

Property Ombudsman Sales
Safeagent
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available