Dear Hardik, Thank you for taking the time to leave some feedback for us. At the time you contacted us, the property had been on the market for a week and had been receiving a large amount of viewings and offers in that time period. As some of these offers were in excess of our clients expectations, they requested that any further viewings be cancelled so they could agree a sale and secure their dream home. It would have been unprofessional of us to advise them against this and I am confident had you been our selling client you would have wanted us to act in your best interests as well. I note that you said nobody informed you, however I can see that a colleague contacted you to advise that our client had requested us to cancel any further viewings. I am sorry that you feel our service fell below your expectations, however the market is very competitive currently and as we can only sell a property to one buyer, there will naturally be some disappointment from those that miss out. Please feel free to contact me at the office to discuss this further and I can see if we have any other properties that may be suitable for you. Alex Fitton, Manager