Further to your review, although we thank you for your feedback we cannot agree with your comments. We spent a considerable amount of time dealing with your enquiry in a professional and courteous manner. We explained the requirements and processes involved in renting a property then arranged an accompanied viewing for you. We understand you are disappointed not getting your chosen property. However we have responded to you and are always willing to explain the requirements again if there is any part of this process that needs further clarification.