If possible I would give minus five stars!!! Martin&co letting unit in Banbury cost me great stress. Lack of any professionalism. Not answer emails and reports. Sending the bad contracts even after let them know it's wrong one. Then took six months to get it right, after which you must sign six months back. Pathetic!!! Have no respect for one's privacy at all. BEWARE of unannounced visits and catch you IN THE SHOWER!!! When you cross the company threshold: No way for a private face-to-face conversation, just big chaos with no chance to be heard. Rude behavior, and lack of any compromise. The tenant is always wrong. You are just number and a loser at the entrance. That's how I was feel every time at them office. However they are very professional in reaching out for funds and lying about tenants to the landlords Like: it's mess, badly smell, have zoo indoors, vermin and a lots more. Shortly say's, you're not looking after the house. Shame on you. Pathetic again!!! Good advice to all Recommended escape when you see this unit in Banbury. Totally horrible experience.