As a buyer of a house from Webbers I have found them extremely difficult . Like all Estate Agents they are your best friend when you are viewing. Once you have made an offer, forget it. In fact they have made the whole process worse often miscommunicating messages to the vendor. Their sales progressor team is a waste of time, often very sullen and fails to appreciate the legal nuances of selling and buying a house. Things like covenants, tenants and Radon gas cannot be easily dismissed as "I'm sure it wont be a problem". Legally they are. I'm so glad I am not paying the agent fees.