Ipsos MORI say that Estate Agents are the 4th least trusted profession. If their profession was populated by people like Mark from Ewemove in Basingstoke, the reverse would be true. I trusted Mark and he delivered on that trust. The journey from initially marketing our old home to exchanging contracts was not the smoothest. Selling a house is rarely straightforward and we experienced more than our fair share of bumps along the way. Each time we hit a bump, Mark was there immediately, providing counsel on what our options were, which helped us to manage our own emotions, which helped us to make better decisions; in turn enabling us to achieve both our financial goals, whilst keeping the purchase of our next home on track. It’s my belief that in business when you have to refer to a contract, there has been a breakdown as one of the two parties hasn't done what they said they would. EweMove’s Happy Sale Guarantee was appealing at the start of our relationship and then quickly forgotten about because they delivered on their claims and then some. It was especially helpful that I could talk out of office hours, as there are often big chunks of the working day when I am not able to speak on the telephone, so that really helped to reduce the pressure of time for me. I estimate that we received an offer from every other person who EweMove arranged to view the house. Several of those offers were at the asking price or above. In the end we sold at the asking price which was more than similar properties had sold for, in a market that has at best, plateaued. Having just signed off on payment of their fee and based on our experience, I believe that every penny of it has been earned. I really valued having Mark from EweMove as our agent and have already recommended him to other people.