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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
24.02.2021

Would highly recommend Belvoir to anyone who wants a professional honest letting agent. Specially if you get to deal with Kate and Tracey .. they are brilliant!

Reply from agent

Rachel, so nice of you to say so. We try hard and it's always nice to get recognition of this!

5.00 /5

We used Belvoir for our sale and found the whole team really professional, not just in terms of making the sale but the post sales progression, that often gets overlooked, but they were excellent at keeping the information flowing through the chain. I would definitely use them again.

Reply from agent

Theo, thanks for taking the time to leave this review. As you say, it's the sales progression that is often overlooked and it has never been more important than in these uncertain lockdown times. We all wish you the very best of luck in your new home.

5.00 /5
17.02.2021
Professional, thorough, and fair

We have recently come to the end of a 6+ year tenancy with Belvoir. We knew from the start that they were a good agency, when our washing machine needed attention shortly after moving in, and was sorted incredibly quickly. They are always helpful and attentive, as well as being thorough. Special mentions go to Jo, who dealt with our post-tenancy check out both fairly and quickly (as well as answering our queries beforehand), and Carol (with whom I spoke to on the phone prior to our notice being handed in - she was absolutely lovely to talk to). Thank you, Belvoir staff. We wish you all the best.

5.00 /5
14.02.2021
Highly Recommend

I highly recommend Belvoir Basingstoke who have handled the sale of my property. From the start I was impressed with Jamie's honest, up front valuation of my property followed by promptly marketing. Potential buyers were vetted which meant fewer but more serious viewings with no time wasters this was a big plus point for me. The communication and dedication from the whole team has been superb. So a big thank you to Jamie, Emily and Natalie - your professional service has been outstanding from start to finish.

Reply from agent

Jennifer, thanks for taking the time to leave this review. We're all very pleased that things have gone well for you and we're happy that you appreciated our service. We wish you well in your new home.

5.00 /5
11.02.2021

Thanks to everyone in the lettings team at Belvoir. It's always a pleasure to work with you in finding good tenants - the service is always friendly, helpful and knowledgeable. This time I was especially impressed with the new photography service you provide - wow - I'm sure their quality really helped in reletting my property so quickly.

Reply from agent

Sarah, thanks for taking the time to leave this review. Not only are we now offering fantastic images (arguably to a professional standard) but we're also upgrading all our details on properties as they come up for re-let by including virtual tours. At no extra cost! We're glad, as always, that you're pleased with our service.

5.00 /5
03.02.2021
Excellent experience

Friendly, professional and engaging staff. Made the purchase process a pleasure and I have to highlight the dedicated Move Manager, Natalie Painter for special mention. She was absolutely fantastic. So friendly and made sure that communication was regular, chasing parties on action points and making sure everything was on track. Thank you so much!

5.00 /5
03.02.2021
Excellent service

I have no hesitation in recommending Belvoir and it’s staff for the friendly, helpful and efficient way they dealt with me over my tenancy. They made the whole procedure easy and seamless from the initial viewing with Tracy up to the smooth handover and full return of deposit dealt with by Jo. I feel as a tenant I was dealt with fairly and any queries were dealt with in a timely manner.

Reply from agent

Chris, thanks for taking the time to leave this review; it's much appreciated by both us and future customers. It's good to hear that in the year you were with us you were pleased with our efforts. It's also very pleasing to note that you consider us to have been fair in our dealings with you. We wish you all the very best in your new home. Mike Jones.

5.00 /5

Bought through belvoir, extremely helpful at all times. Can't thank Natalie our move manager enough, for keep the entire chain on track and everyone updated.

Reply from agent

Josh, thanks for taking the time to leave this review. It's very much appreciated. We all wish you all the very best in your new home.

5.00 /5
31.01.2021
Natalie was amazing!

We worked with Natalie for the purchase of our new house, and she was absolutely amazing! Very professional and responsive, she was really good at chasing both sides to make sure the process wasn't unduly delayed and kept us fully up to date at all points during the sale. She was also really friendly and it was a pleasure to speak with her. My sister is going through the same process with another estate agents and her experience has been below average. I felt that Belvoir Basingstoke have gone above and beyond with their services, we even received a house warming box upon collecting the keys which was a really lovely touch and contained a few of the essentials! Much appreciated! Even though we weren't the original customer of theirs (the seller was) we felt very well cared for. If I need to sell or purchase a house in the future, I would definitely like to give them a call. Thank you to Natalie for being so great and for helping make the moving process that much easier!

Reply from agent

Rebecka, thanks for taking the time to leave such a glowing review. We're all glad to hear that we fared so well in comparison to another agent! Glad to hear that you liked the move-in box. We all wish you well in your new home.

5.00 /5
27.01.2021
Amazing estate agents

So happy i chose to go with Belvoir, professional and helpful from start to finish. From when i went to look at the property and was shown round by Emily and right up to the end with the great help from Natalie. I can never thank Natalie enough as due to the pandemic and lockdowns and paperwork this unfortunately slowed the process of the move down. I was always kept in the loop and up to date with what was going on with the move. I know at times for Natalie it must have been stressful having everyone keep emailing and calling to ask for updates but natalie was always very polite and very informative every time. Also thank you to Jason for when i went to pick the keys up once again was very welcoming and i must say the welcome pack came in very handy. So huge thank you to you all and if i ever have to move again which hopefully i won't as i don't need the stress i will be definitely coming to you guys for my move 10/10.

Reply from agent

Iain, thanks for leaving such a comprehensive review. We're all very pleased that things went so well. Good luck in your new home.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure