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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
28.10.2020
Couldn't recommend Belvoir Basingstoke more highly A+++++++++++++++++++++++++++++++++++++++

We had lived in our house for 20 years, so it was a big decision to move. Jamie and the Team at Belvoir were superb at every step. We chose Belvoir because they were professional, understood the market and had a great selling strategy. They gave us excellent advice and supported us through all the nervous times. The most impressive thing was that the Belvoir staff worked as a Team, all pulling together to sell our house. We would definitely recommend them to anyone thinking of selling their house. We have no regrets about choosing Belvoir.

Reply from agent

Julia, many thanks for leaving this review. I'm sorry the response is so late. We're all very glad that you've been pleased with our efforts. You're right; it requires a team effort and we strive to ensure that we're all pulling in the same direction to the benefit of our customers. Mike Jones

5.00 /5
28.10.2020
Best letting agency I have used

From the start of our tenancy two years ago, working with Belvoir has been the perfect letting experience. They were accommodating to multiple viewings, not pushy and happy to work around us with regards to move in. Their attention to detail and courtesy is second to none. During the tenancy every problem was handled quickly and the team even managed to organise a replacement washing machine while we were out of the country. They gave us ample notice of any inspections or works to be carried out and every contractor was polite, efficient and friendly. Their standards are incredible and I will use their standards moving forward into any future tenancies. The checkout process was a dream. Jo Jones was incredibly knowledgable, prompt in her responses and Helpful. Her comprehensive review of the property and fairness in assessment resulted in a speedy deposit return. They truly do look out for both tenant and landlord in a fair and agreeable way.

Reply from agent

Kathryn, Thanks very much for these kind words and sorry my response has been so late in coming. It's always good to see someone be so comprehensive in their review and especially so when it seems every department has pleased you so much. Mike Jones

5.00 /5
27.10.2020
Excellent Agency of the

We have been renting a house through Belvoir from last 3 years. I feel this is the best agency in town for the following reasons : 1. We have had many maintenance issues that kept coming in the flat as its old flat. Belvoir has a very good maintenance website which takes the issue reporting in a very methodical way. Whenever we reported an issue,within a day or two and there was always prompt response and resolution. 2. This agency is not biased towards landlord or tenants. It takes a fair approach for every issue reported. 3. Apart from its friendly and helpful staff, we had a very good interaction with Laura, Shahida and Tracey. 4. This feedback is not from us, but all our friends who have taken home from Belvoir have the same view. To conclude we will sum up that this agency is the best in professionalism with a friendly manner.. Thanks Belvoir Team:) Regards:- Mrs & Mr Sharma

Reply from agent

Dear Siddharth, thanks for leaving this review. We\'re all very glad that you\'ve been so happy with our efforts.

5.00 /5

What a breath of fresh air to meet someone like Tracey who helped us find suitable accommodation in a town we knew nothing about. She was professional, prompt and always courteous. Thank you and look forward to many happy months living in our new home.

Reply from agent

Harry, thanks for taking the time to leave this review. We're glad that you've been happy with wht Tracey and the team have done for you so far.

5.00 /5
20.10.2020

My partner and I are new to renting and we found Belvoir extremely helpful and understanding. Laura helped us start to finish with our renting process, she answered all of our questions and explained everything in depth and was very professional. She was extremely friendly and quick to respond to our emails. I could not recommend enough, we have a beautiful place that we can't wait to move into and we can't thank Laura enough for her guidance. Thank you!

Reply from agent

Thank you for your review. We wish you the best in your new home!

5.00 /5
10.10.2020

Tracey and the whole team have always been quick to respond and very friendly in there approach. They feel like they are always on your team and even when things may go wrong, they are quick to explain things and try to find a solution.Best estate agent in Basingstoke

Reply from agent

Thank you for your review. We hope you are very happy in your new home once you move in.

5.00 /5
08.10.2020
Professional but friendly

Since day one we’ve been treated very well and the whole processe went smooth as it should, so I can’t be happier with the whole journey since day 1 to the signing day.

Reply from agent

David, thanks for taking the time to leave this review. I apologise for the delay in responding. We're all very glad that you've been happy with us. Mike Jones

5.00 /5
02.10.2020

Highly recommend Belvoir, have been with them for over 7 years & when I found I had to move for personal reasons Carole at Basingstoke could not have been more helpful. She helped me to find an affordable place where I could take my cat & kept me informed all the way. She is a great example of how to provide excellent customer service. The whole team are always very polite & helpful. Well done all

Reply from agent

Thank you for your lovely review Carole. We do hope that the move goes well this weekend.

5.00 /5
29.09.2020
Diamond in the rough

I have been renting with Belvoir Basingstoke for nearly two years and I can honestly say they have always demonstrated the up-most professionalism and competence, from initial viewings through to communications and support. Any renter can give a list of bad experiences with agencies; Belvoir is the first agency I have felt able to recommend to anyone renting in this area. My best regards and thanks to the whole team.

Reply from agent

Lee, thanks very much for this. It's the first time we've been referred to as a "diamond in the rough", but we very much like it! Illness has resulted in an unacceptable delay in responding for which I apologise. You'll have gathered by now that the remainder of the business runs in a more timely manner I hope! Mike Jones.

5.00 /5
09.09.2020
Professional

I have had the best experience with the belvoir, excellent and professional. They have kept me informed with the whole process, the level of communication is what I appreciate most. Very quick at replying and finding solutions to my questions. Tracy was very professional when I viewed the property and had been so helpful since.

Reply from agent

Aaron, thanks for taking the time to leave this review. We're all very glad to learn that you've been pleased with our efforts.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure