We had lived in our house for 20 years, so it was a big decision to move. Jamie and the Team at Belvoir were superb at every step. We chose Belvoir because they were professional, understood the market and had a great selling strategy. They gave us excellent advice and supported us through all the nervous times. The most impressive thing was that the Belvoir staff worked as a Team, all pulling together to sell our house. We would definitely recommend them to anyone thinking of selling their house. We have no regrets about choosing Belvoir.
From the start of our tenancy two years ago, working with Belvoir has been the perfect letting experience. They were accommodating to multiple viewings, not pushy and happy to work around us with regards to move in. Their attention to detail and courtesy is second to none. During the tenancy every problem was handled quickly and the team even managed to organise a replacement washing machine while we were out of the country. They gave us ample notice of any inspections or works to be carried out and every contractor was polite, efficient and friendly. Their standards are incredible and I will use their standards moving forward into any future tenancies. The checkout process was a dream. Jo Jones was incredibly knowledgable, prompt in her responses and Helpful. Her comprehensive review of the property and fairness in assessment resulted in a speedy deposit return. They truly do look out for both tenant and landlord in a fair and agreeable way.
We have been renting a house through Belvoir from last 3 years. I feel this is the best agency in town for the following reasons : 1. We have had many maintenance issues that kept coming in the flat as its old flat. Belvoir has a very good maintenance website which takes the issue reporting in a very methodical way. Whenever we reported an issue,within a day or two and there was always prompt response and resolution. 2. This agency is not biased towards landlord or tenants. It takes a fair approach for every issue reported. 3. Apart from its friendly and helpful staff, we had a very good interaction with Laura, Shahida and Tracey. 4. This feedback is not from us, but all our friends who have taken home from Belvoir have the same view. To conclude we will sum up that this agency is the best in professionalism with a friendly manner.. Thanks Belvoir Team:) Regards:- Mrs & Mr Sharma
What a breath of fresh air to meet someone like Tracey who helped us find suitable accommodation in a town we knew nothing about. She was professional, prompt and always courteous. Thank you and look forward to many happy months living in our new home.
My partner and I are new to renting and we found Belvoir extremely helpful and understanding. Laura helped us start to finish with our renting process, she answered all of our questions and explained everything in depth and was very professional. She was extremely friendly and quick to respond to our emails. I could not recommend enough, we have a beautiful place that we can't wait to move into and we can't thank Laura enough for her guidance. Thank you!
Tracey and the whole team have always been quick to respond and very friendly in there approach. They feel like they are always on your team and even when things may go wrong, they are quick to explain things and try to find a solution.Best estate agent in Basingstoke
Since day one we’ve been treated very well and the whole processe went smooth as it should, so I can’t be happier with the whole journey since day 1 to the signing day.
Highly recommend Belvoir, have been with them for over 7 years & when I found I had to move for personal reasons Carole at Basingstoke could not have been more helpful. She helped me to find an affordable place where I could take my cat & kept me informed all the way. She is a great example of how to provide excellent customer service. The whole team are always very polite & helpful. Well done all
I have been renting with Belvoir Basingstoke for nearly two years and I can honestly say they have always demonstrated the up-most professionalism and competence, from initial viewings through to communications and support. Any renter can give a list of bad experiences with agencies; Belvoir is the first agency I have felt able to recommend to anyone renting in this area. My best regards and thanks to the whole team.
I have had the best experience with the belvoir, excellent and professional. They have kept me informed with the whole process, the level of communication is what I appreciate most. Very quick at replying and finding solutions to my questions. Tracy was very professional when I viewed the property and had been so helpful since.
10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21
Website:
http://belvoir.co.ukNo matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.
Property Assessor
Sales Negotiator
Lettings Manager
Maintenance Co-ordinator