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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
08.09.2020
Excellent Service!

Excellent Service! A huge thanks of appreciation goes to Kate, Abi, Tracey and all the staff at Belvoir Basingstoke for the professional manner in which you managed our tenancy and responded to any requests we might have had during our tenancy. Jo Jones who is brilliant at what she does, always friendly and professional. You are by far the best estate agents we have dealt with and we were hoping to get another property with Belvoir, but that was not possible at the time. However, in the future we will look for properties managed by Belvoir as our current move and agent has just emphasized how professional you are, especially you Jo, your caring, friendliness and attention to detail makes all the difference that we do not see elsewhere. We definitely recommend Belvoir Basingstoke; a more caring and professional team you will not find! Best wishes Debbie & Hugo Bradfield

Reply from agent

Debbie and Hugo, thanks for taking the time to leave this review. We hope that you end up coming back to the Belvoir fold in due course!

5.00 /5
08.09.2020
I have been a happy tenant

I have been a happy tenant through Belvoir for the last 6 years and have always received a very high standard of service. Whether that is notice of any inspections, maintenance or surveys, or a response to a request as a tenant, the service is always prompt, reliable and thorough. I would especially like to thank Jo & Laura for always being professional, helpful and fair, especially in the recent weeks as i prepared to end my tenancy.

Reply from agent

Hayley, thanks for taking the time to leave this review. We like happy tenants and always try to ensure they all are!

5.00 /5
08.09.2020
A huge thanks of appreciation

A huge thanks of appreciation goes to Kate, Abi, Tracey and all the staff at Belvoir Basingstoke for the professional manner in which you managed our tenancy and responded to any requests we might have had during our tenancy. Jo Jones who is brilliant at what she does, always friendly and professional. You are by far the best estate agents we have dealt with and we were hoping to get another property with Belvoir, but that was not possible at the time. However, in the future we will look for properties managed by Belvoir as our current move and agent has just emphasized how professional you are, especially you Jo, your caring, friendliness and attention to detail makes all the difference that we do not see elsewhere. We definitely recommend Belvoir Basingstoke; a more caring and professional team you will not find! Best wishes Debbie & Hugo

review by Hugo 08.09.2020
Reply from agent

Dear Hugo, thanks for taking the time to write this review. It seems you\'ve been happy with practically the whole team and we\'re all very glad to learn that our efforts are appreciated.

5.00 /5
17.08.2020
Feedback of letting process and staff

Just moved out of a belvoir managed rented property - been a tenant of the property for nearly 4 years. I have nothing but positive experiences from the whole of the belvoir team. Online maintenance service is very easy and effective to use and the couple of minor things I needed were always dealt with promptly. Check in and check out process handled by Shahida was very efficient and helpful too... Overall, I Would recommend this estate agent to any one looking for a rented property - the best by far of any agents I have dealt with.

Reply from agent

Stephen, high praise indeed! Thanks very much for this review. We're all very glad that you've been so happy. I apologise for the tardiness of my response. Mike Jones

5.00 /5

I had a very good experience during home viewing.

Reply from agent

DK. Thanks for this. We're glad you were so pleased.

5.00 /5

I’d like to thank everyone at Belvoir for all of the help and hard work that was put in to helping us by our first home! I’d like to give a special mention to Natalie! Natalie is incredibly helpful and dedicated and always kept us in the loop which I was so thankful for. I genuinely believe that without all of her efforts and chasing she did on our behalf to overcome the obstacles we faced I don’t think the purchase would’ve gone through when it did. Me and my Mrs will forever be greatful to Natalie, so thank you again!!!

Reply from agent

Hassan, Thanks for this review. It's always good to learn tat our customers have been so happy. The after sales service is often what differentiates agents and we're glad that Natalie in particular did such a good job for you.

5.00 /5
04.08.2020
Natalie is a superstar!

I’d like to thank everyone at Belvoir for all of the help and hard work that was put in to helping us by our first home! I’d like to give a special mention to Natalie Painter! Natalie is incredibly helpful and dedicated and always kept us in the loop which I was so thankful for. I genuinely believe that without all of her efforts and chasing she did on our behalf to overcome the obstacles we faced I don’t think the purchase would’ve gone through when it did. Me and my Mrs will forever be greatful to Natalie, so thank you again!!!

Reply from agent

Hassan, sorry it's taken so long to respond, but thanks very much for this review. Natalie often gets mentioned for her tenacity. So many house transactions can fall apart once they're in the hands of solicitors and someone like Natalie is of paramount importance in ensuring that our files are at the top of the pile! Mike Jones

5.00 /5
30.07.2020
Reply from agent

Thanks for this rating Ramona. It's always good to see that our customers are happy. Mike Jones

5.00 /5
28.07.2020
Reply from agent

Sai, thanks very much for this rating. Mike Jones

5.00 /5

Belvoir Basingstoke took over the management of this property I was renting from another letting company. I found them to be helpful, friendly and professional in all my dealings with them. I have recently moved out from this property and Shahida who carried out the checkout was extremely thorough and professional throughout, and paid me a great compliment in the condition I had left the property, resulting in a full refund of my deposit. I wouldn’t hesitate in renting through them again

Reply from agent

Doug, thanks for this review and for being such a good tenant. Things go very smoothly when things are left so nicely.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure