Thank you for your feedback. We want to clarify a few points regarding your experience. When an offer is accepted on a property, we are obligated to cancel all pending viewings, including yours, which we did promptly. The subsequent withdrawal of the buyer was unexpected and beyond our control. As soon as the property was back on the market, we proactively reached out to you to offer another viewing opportunity. While we understand your frustration, we believe our actions were in line with standard procedure and aimed at keeping you informed. We regret any inconvenience caused but stand by our proactive approach in keeping you updated. If there's anything further you need, please feel free to contact us directly.