Hi Nicola, Thank you so much for taking the time to write such a wonderful and detailed review about your experience with us at Brockenhurst. We are thrilled to hear that you've found our services valuable and are particularly pleased with our team's dedication and enthusiasm. At Brockenhurst, we firmly believe in the importance of personalised attention and this review is a testament to our commitment to that belief. We are glad to hear that our practice of having our whole team meet with our clients helped you feel better informed and understood throughout the process. Reading your acknowledgement of the dedication and passion of our team, which includes Sarah and Bayleigh, is indeed humbling. As part of this hardworking team, it's an absolute delight to know that our efforts have not only been noticed but highly appreciated. Your satisfaction is our biggest reward, and the successful sale of your house is the perfect exemplification of this. Our team is always driven to provide the best possible service and we are pleased to hear that you felt the excitement of moving again after such a challenging time. We genuinely appreciate your recommendation and hope that we can assist you or your friends and family in the future, too. Do not hesitate to reach out to us for any future needs. Once again, thank you for choosing Brockenhurst and for your very kind words. Warm Regards, Matt