Very happy with Martin & Co. I rented a 1 bed property in Basingstoke and the entire process from the viewing to getting the keys was painless. Lindsey was early to the initial viewing appointment, knowledgeable about the property and a great point of contact throughout. There was never any issue getting in touch, and I was kept well informed (on a few occasions outside of business hours too which I didn't expect). If I wasn't reachable via phone due to work commitments, I could count on getting an email instead. Really a breath of fresh air in comparison to other estate agents I've had to deal with, and the fees didn't seem unreasonable to me given the level of service. The other folks in the office were great too when I popped in to sign the contract. Really welcoming bunch and they were happy to accommodate me arriving a few hours earlier than expected. I only wish they'd consider something like DocuSign to make signing the contract a little easier, but you do need to go into the office anyway to do the right to rent checks and pick up the keys anyway so perhaps this is a moot point. Would happily use them again and recommend to friends.