Firstly, I would like to preface this by saying that if you are a student, ignore the recent positive reviews, instead look at the other 1 star reviews as that’s more accurate in how they’re going to treat you if you are a student. Martin & Co, especially property manager Caroline, have been incredibly patronising and rude to me and my two co-tenants with regard to our nightmare semester 1 accommodation experience. Before we moved in, we were informed of a major leak in our flat and we were assured that things were being done, however, on the very first night, water came down thick and fast through my bedroom ceiling, leaving my room uninhabitable for the entire semester. Although I was in suitable temporary accommodation, the whole situation has profoundly affected me and my friends’ quality of life as the affected room doubled as our lounge and it is the largest room in the flat. The work on my room was in no hurry to be completed either! Don’t trust the contractors, they made a mess and apparently it’s habitable yet there’s moisture in the plaster which will inevitably lead to the “death and taxes” of Bath student housing (you guessed it, mould). I say it’s a health hazard. That’s why for the sake of my physical and mental health, which has been worsened by the events of this semester, I decided to seek alternative accommodation for the rest of my degree. Aside from that, Caroline put the phone down more than once on me and my guarantor when I was standing up for my rights as a tenant. I also received a raised voice from Ayla when I merely asked about our long overdue compensation. We were also left with no hot water on five separate occasions which was eventually fixed after two months but not without us asking multiple times. They also don’t reply to emails reliably and multiple emails have been ignored, especially ones relating to the several maintenance issues that we have experienced. Avoid them like the plague if you are a student as this situation has affected my health and in turn, my degree, taking time away that I should have been spending on the course that I love.
1 Cleveland Place, Bath, BA1 5DF, UK, BA1
We are proud to have managed residential sales and property lets in the heart of Bath and the surrounding areas, since 2004. As a UNESCO World Heritage site, the city of Bath attracts many visitors, who visit its Roman Baths and historic sites all year round. Its outstanding schools and significantly low crime rate make the city a much desired location. Our Bath-born Director Brian Phillips is a Member of the Association of Residential Letting Agents (ARLA), and has excellent local knowledge and understanding of the latest property trends. Our team at Martin & Co Bath is on hand to provide friendly, professional advice on sales, lettings or buy-to-let investments. A full management service is also available to all UK and overseas landlords. If you're looking for a property to buy, let or rent in Bath, please contact a member of our dedicated team who will be happy to help.
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