We rent a property through Martin and Co that is owned by Counsellor Lucy Hodge in Bath. Lucy is a persistently dithering, miserly hunchback who refuses to update a 50 year old electrical system despite repeated and ongoing electrical issues that affected several appliances and despite the recommendations of the electrical safety report, John is her ignorant, mumbling and delusional lapdog. They insist on multiple visits at short notice and are totally ineffectual. They left loo brushes belonging to the deceased previous owners along with stained table cloths and a range of mucky and unsafe electrical items and other possessions of the previous owner and failed to carry out a range of clearing and plumbing work promised for prior to our ingoing which had to then happen a month into the tenancy. They sent their 14 year old to carry a large piece of plate glass out of the house and along the road and yelled at him in our front porch making a dreadful scene as he was clearly struggling. They’ve persistently disregarded the need to wear masks, and tried to push passed me into the house expecting to be able to come round at the drop of a hat. Two months in they have offered no gesture of goodwill to account for a first month without a working shower, unplumbed loo, and a second month with persistent electrical and appliance issues. They owned the property for four months prior to our ingoing and failed to check a single tap or light switch. Anything to account for the ongoing issues, forget it, no gesture of goodwill, absolute misers! Totally disrespectful and entirely inadequate as landlords. DO NOT RENT from either! It’s their children I worry for, controlling nimbyism at its worst. The agents messed up the tenancy start date which we had to correct with the council, we asked for a letter to show the proper date and Gaye the incompetent agent tried to get us to sign a new contract with a whole raft of additional, strange and very particular, restrictive clauses including where we would be allowed to put our toaster and kettle, they even tried to stop us using one of the rooms. Underhand and unacceptable, infuriatingly presumptive and condescending, totally ignorant of tenant rights, greedy, careless and miserly. AVOID AVOID AVOID.