Would not recommend as the treatment of students/tenants is far from satisfactory. Property was not ready for tenants despite postponing date for moving in twice, the house was half decorated with hallway and rooms still needing doing in January. Boiler needed servicing within the first week and agent tried to get tenants to pay for this, until they insisted the agent called the boiler service for confirmation with them present in the office. Rubbish bags and large plastic crates left in garden by previous tenants were not removed despite several requests due to rat risk, - apparently not the agents problem as “he’d asked the cleaners to take them and what more could he do”?!, One of the beds was changed from double to single before moving in without notice and some of the bedroom doors were cracked/split and still not fixed, so all in all a very unsatisfactory start! Communication with agent has been hard work for the tenants and pretty disgraceful with no responsibility taken and the disregard for the tenants due to their ages has been despicable. The agent tried to insist on a lead tenant after moving in, despite that not being in the signed contacts, this had to be refused by parents/guarantors as the agent was persistent. As a parent/guarantee , this has been the poorest tenancy experience with enormous pressure on the students to constantly request fair treatment, several meetings to ask that the property was made good as per contract and safe to live in. The CO2 alarm (gas boiler) floating in the corner with no battery and clearly no power, was supposedly “fine”, according to the agent, until another member of staff from the side office, intervened and insisted that the alarm did indeed need fixing. We will not rent through Martin and Co Bath again and certainly do not recommend to other parents/guarantors sadly.
1 Cleveland Place, Bath, BA1 5DF, UK, BA1
We are proud to have managed residential sales and property lets in the heart of Bath and the surrounding areas, since 2004. As a UNESCO World Heritage site, the city of Bath attracts many visitors, who visit its Roman Baths and historic sites all year round. Its outstanding schools and significantly low crime rate make the city a much desired location. Our Bath-born Director Brian Phillips is a Member of the Association of Residential Letting Agents (ARLA), and has excellent local knowledge and understanding of the latest property trends. Our team at Martin & Co Bath is on hand to provide friendly, professional advice on sales, lettings or buy-to-let investments. A full management service is also available to all UK and overseas landlords. If you're looking for a property to buy, let or rent in Bath, please contact a member of our dedicated team who will be happy to help.
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