This review is based on specifically the end of contract period. The service was very slow. The charges made where not reviewed properly and the price charges where ridiculous. Most of the charges have been agreed that didn't made sense in the end, but for all the discussion evolving that, I lost 2 more weeks where I didn't had my deposit. That is because they didn't review the initial deposit review before I moved in and charged me things which where broken from before. Be careful, they do this in the idea the try they luck and if you don't check you pay :). Also I was charged 25£ for 2 pillows which where "dusty and full of hair" (that is what the initial report said), which of course I threw them straight away when I moved in. After 3 years I paid 25£ for them, when if go to Amazon you get 4 for 12£ brand new. Basically based on the standard of the pillows and the amount of time I "used" them, the price should have been 2 £ maybe. I had to wait for a person to come from holiday to deal with my issues. Any job I had when I left in holiday I had to delegate my tasks. I shouldn't wait to receive my deposit because an employee of Martin & Co went in holiday. I do not recommend Martin & Co. When they ask payment is always now now, with deadlines, but when you request service from them......they are slow and don't care.