Never use them. Rented out property through Whitegates Beeston. Rapid growth of mould all over the property within a month we moved in eventually made us to leave the property. On our contact with agency, "Greg" and his director "Julian" visited the property. They recognised the problem initially and promised to come up with a solution. Their afterwords they never came back to us and started ignoring us completely. Finally we decided to vacate the property. After our vacation, check out inspection was held in our absence by a landlord. Now we have been informed by "Karen" that they are in a process of obtaining quotes for the works required and in support attached different pictures of mould which we were complaining about from the month we shifted into the property. In short, lesson for us and anyone out there is "They will come up with any excuse to hold your deposit".