The guy that showed me round the property I'm now renting seemed to make up the answers to my questions - I asked specifically if we were on a normal meter or prepayment as prepayment is more expensive and we didn't want a property with prepayment set up, he told me what I wanted to hear but after moving in we found out it IS prepayed so I'm getting gouged on electricity. When signing for the house and giving final payments, the same guy forgot he needed my girlfriend's signature, forgot we were waiting for a key, and almost forgot to take payment. After moving in we noted 13 broken things in the property, only one of which has been fixed. We have been waiting a month and a half to hear back as to whether we can change our prepayment setup to a meter setup as well, despite having chased several times. They seem good enough until they have your money and you're left in the lurch. Avoid.